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List of Sectors - Explore Solution Categories by Sector
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Pre-Approved Solution Category Directory
💼Sector: Essential Business
a) Human Resources Management System (HRMS)
Manage a company's employee records in all the key HR administrative areas such as Personnel management, payroll, leave, employee benefits, employee claims and appraisal.
b) Human Resource E-scheduling System
Track overall scheduling of employees, generate attendance and overtime reports and push notifications to employees on their work shifts.
Review a company's internal HR process, offer a HRMS system and provide HR Administrative and payroll processing support such as issuing payslips, ePayment of Salaries, leave, attendance and claims.
d) Employee Rewards and Recognition
Enable companies to reward employees for the purpose of appreciation and positive incentivisation, in a streamlined manner through the issuance and redemption of rewards from a wide merchant network on a single platform, that also allows employers to share words of appreciation, and track the rewards budget.
e) Applicant Tracking & Sourcing System
Help companies organise candidates for hiring and recruitment purposes. These systems allow businesses to collect information, organise prospects based on experience and skill set, and filter applicants. While these systems are excellent for storing candidate information, the best systems can track all communications with candidates.
f) Customer Relationship Management (CRM)
Capture customer and prospect information, identify sales leads, generate sales funnel and manage marketing campaigns. This solution must cater to the sales needs of the entire business operations. Solution must be usable by a wide segment of SMEs, and not specific to SMEs in a specific industry/sector.
g) E-loyalty & Marketing Automation
Manage their customers through membership and loyalty program. Companies may set up campaigns or event-based marketing, and promotions. The e-loyalty CRM solution offers loyalty rewards, discounts, and other special incentives designed to reward customer's repeat business.
h) E-Commerce - Online Shop (B2C)
Provide businesses with secure online storefronts to sell products and services directly to consumers. The system includes secure payment processing, inventory management, and user-friendly interfaces for product listings, enabling businesses to establish and manage their digital retail presence.
i) Inventory Management and Sales Management System
Integrate product tracking, pricing, and transaction processing. The system manages inventory through RFID/barcode scanning, handles sales documentation, enables price group creation, and generates business reports, while seamlessly connecting with POS systems.
j) Accounting Management and Sales Management System
Streamline financial operations by integrating accounting processes and sales activities. The system manages general ledger, journal entries, tax calculations, cash flow tracking, and generates comprehensive financial reports alongside sales documentation and purchase orders.
k) Accounting Management, Inventory Management and Sales Management System
Provide comprehensive business control by integrating accounting, inventory and sales operations in a unified platform. The system combines financial management, inventory tracking with RFID/barcode capabilities, and sales processing, while offering detailed reporting and POS integration.
Combine telematics and GPS technology to monitor vehicle locations and performance in real-time. The system provides comprehensive fleet visibility, tracking vehicle conditions, optimising routes, and enabling data-driven fleet maintenance and operational decisions.
m) Fleet Safety Management System
Enhance vehicle safety through advanced monitoring technologies. The system incorporates driver status monitoring, blind spot detection, and/or driver assistance features to prevent accidents, improve driver behaviour, and ensure safer fleet operations.
Combine various vendor-provided marketing services including Search Engine Optimisation (SEO), Search Engine Marketing (SEM), and Social Media Marketing to enhance brand visibility, drive website traffic, and boost revenue generation through targeted digital campaigns.
o) Document Management and Mobile Access System
Enable secure cloud-based file storage and synchronisation across devices. The system provides document access control, search functionality, version tracking, and automated backups while ensuring secure mobile access to business files.
p) Multichannel E-commerce Software (MES)
Centralise management of multiple online sales channels through a single interface. The system synchronises inventory, orders, and listings across various marketplaces and webstores in real-time, while providing analytics dashboard for comprehensive sales performance monitoring.
q) Chatbots for Customer Engagement
Automate customer interactions through AI-powered digital assistants. The system handles customer enquiries, provides personalised recommendations, collects feedback, and manages lead generation, enabling 24/7 customer engagement while streamlining sales conversions and service improvement.
r) Marketing and Sales Content Generation
Leverage AI to create customised marketing materials by automating creation of social media posts, advertisements, emails, and images, while providing campaign ideation support and market insights to enhance marketing effectiveness and sales strategies.
Track and measure an organisation's greenhouse gas emissions from direct and indirect business activities by calculating carbon footprint using recognised emissions factors, enabling businesses to monitor, report, and manage their environmental impact effectively.
Optimise mobile workforce operations by coordinating technician scheduling, work order tracking, and customer communications. The system streamlines maintenance and repair services, enabling efficient dispatch, real-time job status updates, and service delivery management.
Enables companies to automate key accounting processes such as data extraction, data entry, categorisation, and reconciliation. The solution integrates with popular accounting systems to ensure seamless data flow, and features self-learning capabilities that allow it to improve over time based on user input.
🛡️Sector: Cybersecurity
a) Secure/Protect - Virus/Malware Protection
Safeguard computer systems, networks, and devices from malicious software threats such as viruses, worms, Trojans, ransomware, spyware, and other forms of malware. These solutions play a critical role in maintaining the security and integrity of digital assets, preventing unauthorized access, data breaches and system disruptions. Such solutions help organisations to meet a subset of the requirements in the "Secure/Protect" category of CSA Cyber Essentials.
Monitor and control incoming and outgoing network traffic based on predetermined security rules. Such solutions may be host-based, or network-based, and serve as a gatekeeper between trusted internal networks and untrusted external networks, effectively managing and filtering network communications to prevent unauthorized access and protect against cyber threats. Such solutions help organisations to meet a subset of the requirements in the "Secure/Protect" category of CSA Cyber Essentials.
c) Backup
Create and maintain copies of data to ensure its availability in the event of data loss, corruption or system failures. The solutions play a critical role in data protection, disaster recovery and business continuity by enabling the restoration of critical information and resources. Such solutions help organisations to meet a subset of the requirements in the "Secure/Protect" category of CSA Cyber Essentials.
d) Integrated anti-malware, firewall and backup
Integrated package of cybersecurity solutions including anti-malware, firewall and backup solutions to support organisations in addressing a subset of the requirements in CSA Cyber Essentials mark.
🏭Sector: Advanced Manufacturing
a) Real-time Production Scheduling and Job Tracking
Facilitate project management and resource planning, including the planning and coordination of the materials and equipment usage; track and display real-time work completion status, based on data collected from shopfloor.
b) Equipment Monitoring and Manufacturing Data Collection
Provide real-time visibility on the performance and status of machines to enable scheduling of maintenance.
c) Manufacturing Quality Management
Allow defining quality checks and collection of quality data; trigger alarms when out-of-specifications and highlight issues; record causes and actions when problem arises, contributes to data analytics.
d) Product and Manufacturing Process Configuration
Provide source of information on the sequence of processes, and the technical drawing of components and materials, and this solution includes information on tools, equipment, manpower and instructions used in each process; manage revision to product design, and allow manufacturing process changes and configuration.
3) Machining Dynamics for Milling/Turning
Optimise milling and turning operations through advanced computational modelling and sensor technology. The system analyses tool performance, monitors machining processes, and enhances surface quality using real-time diagnostics and 3D metrology for improved manufacturing precision.
f) Computer-aided design & Computer-aided manufacturing (CAD/CAM)
Integrate design and manufacturing processes through unified software. The system converts CAD models into machine toolpaths, enabling direct translation of digital designs into manufacturing instructions for efficient and precise production of physical parts.
🏗️Sector: Built Environment
a) 3D Modeling, Immersive Visualisation & Analysis
Enable creation of detailed digital building models from concept to completion by supporting CORENET X submissions, facilitate immersive design validation, and perform simulations to analyse building performance. Features include virtual walkthroughs and environmental impact assessments.
b) Digital Contract Management - Digital Payment
Streamline payment processes by automating work verification against contract milestones and ensuring accurate tracking of deliverables, facilitates timely payment approvals, and maintains healthy project cash flow through digital documentation and verification workflows.
c) Quantity Surveying and Valuation
Leverage digital building models to automate quantity takeoffs and cost estimations throughout construction phases by proving accurate measurements and cost calculations, enabling efficient project budgeting and financial planning.
d) Smart Inspection and Management - Worksite Inspection
Digitise worksite inspections through mobile apps and 3D imaging technology enabling real-time recording of site observations, automated documentation, and creation of digital twins for remote verification, while tracking corrective actions and compliance requirements.
e) Smart Inspection and Management - e-Permit-to-work (e-PTW)
Digitise the permit application and approval process for construction activities and streamlines safety documentation, automates workflow approvals, and maintains digital records of work permits, ensuring compliance and efficient site safety management.
f) Smart Inspection and Management - Digital Wearables for Workers' Health and Safety
Monitor workers' health and safety through smart devices by tracking vital signs, detect falls, monitor location, and providing real-time alerts for hazardous conditions. The technology enables proactive safety management and immediate response to workplace incidents.
Streamline facility management processes by automatically generating, tracking, and resolving incidents triggered by sensors or manual reports. The system enables efficient work order management, maintenance scheduling, and incident resolution tracking.
h) Coordinated Regulatory Approvals and Rule-Based Model Checker
Automate building code compliance verification through intelligent BIM model checking. The system performs automated quality assessments and regulatory compliance checks, streamlining the approval process and ensuring designs meet building code requirements before submission.
i) Data and AI-driven Decision Support System
Leverage analytics and machine learning to enhance construction project management. The system provides real-time dashboards monitoring cost, time, safety, quality, and productivity metrics, enabling data-driven decisions based on stakeholder-contributed information.
j) Built Environment Digital Platform
Provide a comprehensive project management ecosystem which integrates communication, carbon emissions tracking, approvals workflow, engineering collaboration, performance monitoring, defect management, safety compliance, and data sharing across stakeholders throughout the building lifecycle.
🛠️Sector: Engineering Services
a) Workforce Management System
Consolidate workforce management functions including recruitment, employee onboarding, staff rescheduling, recording of attendance and shifts, leave management, performance appraisal and payroll, in compliance with CPF and IR8A. The solution is interoperable with other solutions such as Project Management solutions.
b) Inventory and Asset Management System
Monitor usage and movement of materials and equipment across the supply chain. Manage the supply and demand to achieve Just-in-Time (JIT) production. This solution can be integrated with other solutions, such as Project Management solutions.
Facilitate end-to-end project management and coordination with stakeholders, track budgets with real-time dashboard and reporting, thereby enabling timely decision-making. The solution is interoperable with other solutions such as eProcurement, Materials and Equipment Management solutions.
Provide integrated management for Process Construction and Maintenance businesses. The system combines workforce scheduling, inventory and asset tracking, and project management capabilities in a single platform tailored for engineering service operations.
👶Sector: Early Childhood
a) Pre-School Management System
Provide the maintenance of pre-school centre operation (e.g. Health & Safety Management, Staff/Student/Asset Management systems) and Finance management (e.g. e-Payment, Invoicing).
Allow creation and update of forms to facilitate preschool enrolment, withdrawal and subsidy application for use by parents, operators and ECDA.
c) Pre-School Management System + e-Forms for Pre-school
Provide the maintenance of pre-school centre operation and Finance management and allows creation and update of forms to facilitate preschool enrolment, withdrawal and subsidy application for use by parents, operators and ECDA.
d) Data Mining & Analytics (Centre Operations)
Help preschool operators analyse daily operational data. The system provides insights into parent preferences, predicts student dropout rates, and enables family profiling, supporting data-driven decisions for improved business management.
e) Data Mining & Analytics (Child Development)
Transform educational data into intuitive dashboards for tracking children's progress by enabling educators to monitor developmental milestones against benchmarks, evaluate teaching effectiveness, and efficiently assess individual learning outcomes through visual analytics.
f) Data Mining & Analytics (Centre Operations and Child Development)
Combine operational and developmental data analysis by using AI to optimise centre management and service quality while monitoring children's progress, providing data-driven recommendations for both business operations and individualised child development needs.
Attract potential teachers to join the industry by leveraging digital platforms that are integrated with ECDA's systems.
h) Learning Platform for CPD and Mentoring
Provide personalised professional development for early childhood educators and intervention specialists. The system delivers customised training content and mentoring support, enabling continuous professional growth and skill enhancement for teaching staff.
i) Autonomous Solutions for Safety (Video Analytics & Surveillance)
Equip surveillance systems with video analytics, centre leaders can receive alerts on potential risks or hazards, such as children who are left on their own without adult supervision in classrooms and intrusion. Preschool operators may also leverage data collected to identify areas for improvement in centre operations for enhanced safety and security measures.
🏢Sector: Estate Agency
a) Document Management for Estate Agents
Help estate agents and real estate salespersons to manage and generate property transaction-related documents efficiently.
b) Transaction Records Submission for Estate Agents
Help estate agents and real estate salespersons to manage and submit transaction records to the Council for Estate Agencies (CEA) efficiently.
c) Due Diligence Checks for Salespersons
Offer due diligence checks tools for estate agents and real estate salespersons to screen prospective clients.
d) Document Management & Transaction Records Submission for Estate Agents
Help estate agents and real estate salespersons to manage property transaction-related documents and submit transaction records to the Council for Estate Agencies (CEA) efficiently.
🍽️Sector: Food Services
Integrate front and back-of-house operations for F&B businesses by unifying point-of-sale, kitchen management, inventory, and supplier management functions, enabling seamless coordination across the entire F&B value chain.🛏️
🛏️Sector: Tourism(Hotel)
Provides guests with 24/7 virtual assistance for hotel requests, bookings, and information through their mobile, web, or messaging platforms in multiple languages. Digital Concierge streamlines hotel operations with task management, real-time staff notifications, and performance tracking while integrating seamlessly with existing hotel systems.
⚖️Sector: Legal
a) Practice Management System (PMS)
Integrate and automate various administrative, operational, client-related tasks, including billing, accounting, invoicing, time tracking and client contacts.
b) Document Management System (DMS)
Store, organise, and manage legal documents of various formats that can be accessed and shared securely with intended parties. Features include version control and audit trail.
c) Matters Management and Collaboration Tool
Consolidate all documents and matter correspondences, including documents, emails, and notes, across different communication channels from both internal and external sources, into a single channel for correspondence.
d) Online Legal Research System
Provide law practices with access to legal research materials, precedents, legal opinions, journals, legislation, and other legal materials that they may harness.
Streamline the process of creating complex documents by using pre-existing templates and clauses, to auto-generate documents such as contracts, agreements, legal forms, proposals, and reports.
Enable law practices to manage, search, and review large volumes of electronic documents with advanced search and analytics features (e.g. concept searching, email threading, and anomaly discovery).
Scan and analyse large volumes of electronic data, such as emails, documents, databases and more, to identify information relevant to a case or contract via intelligent search functions.
Provide basic legal information, compile information on the client's queries, and automate conversations with clients using natural language. This tool facilitates the collection of client data, arrangement of client appointments, and generate emails using information captured in conversations.
i) Risk Assessment Solution (KYC/AML)
Automate the compliance processes, perform ongoing due diligence, and enable law practices to comply with regulations related to KYC (Know Your Customer) /AML (Anti-Money Laundering) / CFT (Combating the Financing of Terrorism).
j) Evidence Management Platform
Concentrate evidence and court documents into a single hub, create an audit trail that tracks and records changes in court documents.
k) Speech Transcription for Legal Matters
Transcribe speeches that include legal terms and lexicons which allow for creation of accurate timely records and references. May include sentiment analysis features to classify sentiments of the transcribed speeches.
Enable law practices to translate legal documents and other materials easily
🚚Sector: Logistics
a) Networked Trade Platform Value Added Services
Connect the trade and logistics communities for trade-related applications.
Control and administer the movement of inventory, with real time data.
Control and track the transfer and storage of materials in a warehouse. The system supports processes needed in the shipping and receiving of goods.
d) Active Cold Chain Management
Use digital sensors to monitor environmental conditions in warehouses by tracking and transmiting real-time temperature and humidity data, ensuring proper storage conditions and maintaining cold chain integrity for sensitive goods.
Enable real-time visibility of the whereabouts of vehicles.
Digitalise information flow in freight forwarding operations that can encompass import and export shipments over air, sea and land.
🚢Sector: Marine and Offshore Engineering
Manage and optimise manpower resources with functions including automatic recordings of employees' timesheets and availability, tracking of workers' training certification, permits, passports and visas, with notifications for renewals.
b) Asset Monitoring and Management System
Provide an overview of equipment and materials movement to ensure sufficient inventory and meet ongoing project demands. Track equipment condition through online scheduler and checklists. Provide notifications for maintenance and servicing requirements.
c) M&O Project and Scheduling Management
Manage the end-to-end project cycle from planning, scheduling, budgeting and execution, to completion. Monitor jobs and projects in real time via dashboards and generate real time reports of their progress.
d) 3-in-1 ERP solution for Marine & Offshore Engineering
Integrated business solution tailored to businesses in the Marine and Offshore Engineering sector that include Workforce Optimiser, Asset Monitoring and Management, and Project Management modules.
💅Sector: Personal Care Services
Streamline beauty and spa operations by integrating appointment scheduling, booking management, sales tracking, marketing campaigns, customer relationship management, and HR functions in one platform for efficient business administration.
🛍️Sector: Retail
a) Integrated POS (with mobile features)
Enable mobile transaction processing through portable devices by connecting point-of-sale operations with backend CRM and inventory management, allowing staff to complete sales anywhere in-store while maintaining real-time synchronisation with business systems.
b) Electronic Shelf Label (ESL)
Automate price display through digital tags by enabling real-time updates of product pricing and information across store shelves, ensuring pricing accuracy and reducing manual labour while enabling dynamic price management.
Enable customers to independently scan and pay for purchases by streamlining the retail checkout process through automated scanning, payment processing, and security features, reducing queues and improving shopping convenience.
Use video technology and IoT sensors to gather retail intelligence by analysing customer behaviour, traffic patterns, and store performance metrics, providing actionable insights for optimising store layout, staffing, and merchandising decisions.
e) Omnichannel Retail Management (OCRM)
Allows a retailer to deliver a seamless shopping experience across various customer touchpoints, and to have real-time product and inventory visibility, reducing stocking issues.
👮Sector: Security
a) Mobile-Enabled Patrol and Incident Management
Streamline patrol operations through real-time tracking and reporting and manage guard assignments, patrol routes, and incident documentation while enabling instant communication and digital reporting through mobile devices.
b) Automated Visitor Management
Control facility access through digital registration by processing visitors using optional features like biometrics, car plate recognition, and integrating access control features, ensuring secure entry management while streamlining the check-in process.
c) Onsite Surveillance and Analytics
Combine IP cameras with intelligent monitoring capabilities. The system uses video analytics to automatically detect security incidents, enhance surveillance coverage, and provide real-time alerts for improved site security management.
Provide autonomous mobile surveillance and patrol capabilities by deploying robots to monitor areas, respond to incidents, and deter crime, particularly in hazardous or hard-to-reach locations where traditional security cameras or personnel are impractical.
e) Security Collaboration Platform
Integrate multiple security systems into one unified interface by connecting visitor management, incident tracking, and video surveillance, enabling centralised monitoring, intelligent response coordination, and streamlined security operations management.
🎡Sector: Tourism(Travel Agent)
a) Travel Management System (E-Commerce)
Provide secure online platforms for selling travel services by enabling travel businesses to set up e-commerce storefronts with secure payment processing, allowing customers to browse and book travel products and services online.
b) Travel Management System (Operations)
Streamline travel business operations by managing bookings, tracks sales performance, and handles customer relationships, enabling efficient administration of travel services and business operations.
Provide AI-powered travel support through messaging platforms by offering personalised recommendations, real-time pricing, and booking services, integrating with Travel Management Systems to enable secure transactions and optional voice interactions.
A data-driven analytics platform that combines customer behaviour analysis, dynamic pricing strategies, social media insights, and business performance metrics. This cloud-based solution helps travel agents optimise operations, personalise offerings, and make informed business decisions.
Automate visa application processing through cloud-based technology by extracting passport data, integrating with ICA submissions, and providing real-time application tracking, enabling efficient visa processing across mobile and web platforms.
📦 Sector: Wholesale
a) Enterprise Resource Planning (ERP) Software for Wholesale
Integrate core business functions by automating production planning, sales quotation, accounting, and other operational processes, enabling streamlined management of wholesale business activities.
Manage customers, sales orders, products and pricing information.
Manage suppliers and products, and create and process purchase orders.
Provide account management to analyze business costs and operations.
Manage inventory within a warehouse - receiving, putaway, picking, packing, stocktake and movement of products.
Manage order fulfilments - picking, packing and delivery of products to end customers or channel partners.
g) Customer Relationship Management
Manage customers and analyse their profile, needs and preferences.
Manage employees through work scheduling, performance tracking and skills upgrading.
Manage the customs clearance process in compliance with regulations.
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