# Introduction

### Pre-Approved Solutions' ICM Vendor Onboarding Process and Maintaining Contract Status

### What is Pre-Approved Solutions?

Pre-Approved Solutions is an initiative under the SMEs Go Digital programme that helps Singapore SMEs access trusted digital solutions for their business needs.

#### What is the ICM Vendor Onboarding Process?

The onboarding process for ICM vendors is designed to ensure only high-quality, reliable solutions reach SMEs. Through a structured evaluation journey that typically spans 4-5 months, each solution's capabilities, technical standards, and the vendor's track record in serving SMEs are carefully evaluated and assessed. This rigorous process helps maintain the quality and reliability of solutions available to SMEs, ensuring they receive value for their digital transformation investments. Successful solutions are then featured on GoBusiness and SMEs Go Digital platforms, making them easily accessible to SMEs looking to digitalise their operations.

The [eligibility criteria](https://preapproval-guide.imda.gov.sg/pre-approval-guide/eligibility-criteria) are divided into 

* Vendor eligibility
* Solution eligibility

The SMEs Go Digital Pre-Approval process has 4 stages: 

* Stage 1: [Vendor Self-Assessment](https://preapproval-guide.imda.gov.sg/pre-approval-guide/stage-1-vendor-self-assessment)
* Stage 2: [Vendor Application](https://preapproval-guide.imda.gov.sg/pre-approval-guide/stage-2-vendor-application)
* Stage 3: [Evaluation](https://preapproval-guide.imda.gov.sg/pre-approval-guide/stage-3-evaluation); and
* Stage 4: [Approval](https://preapproval-guide.imda.gov.sg/pre-approval-guide/stage-3-evaluation)

#### \[Post Pre-Approved] [Maintaining Pre-Approval status](https://preapproval-guide.imda.gov.sg/maintaining-your-contract-status/how-to-keep-my-status-as-a-pre-approved-vendor)

This section highlights critical compliance requirements from the [Terms and Conditions](https://preapproval-guide.imda.gov.sg/pre-approval-guide/terms-and-conditions-and-guide)[.](https://preapproval-guide.imda.gov.sg/pre-approval-guide/terms-and-conditions-and-guide) Key points have been extracted to help vendors maintain their pre-approval status effectively.

{% hint style="success" %}
**Are you ready to be a Pre-Approved Vendor?**

Pre-approval allows you to offer your solutions to SMEs with up to 50% grant support. Use our tool to check your perform a quick eligibility check and/or identify you suitable solution category.

**Option 1:** [**Solution Category Recommender** ](https://go.gov.sg/vendselfassessment)**(**Please note that this tool is currently in beta testing, and your feedback during this trial phase will help us improve its functionality and user experience.)

or

**Option 2:** [**Self-assessment FormSG**](https://form.gov.sg/6840edbd36673ed8f32a15a9)
{% endhint %}


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