Digital Contract Management - Digital Payment
Streamline payment processes by automating work verification against contract milestones and ensuring accurate tracking of deliverables, facilitates timely payment approvals, and maintains healthy project cash flow through digital documentation and verification workflows.
Instructions
This page helps you prepare "Solution Requirements" section in Vendor Management Portal and you will see the exact questions and flow.
🔴 Mandatory questions: Must answer "Yes" to continue
🟡 Preferred questions: Can answer either way and continue
Follow the question flow as indicated
Q1 🔴 Mandatory - Cloud and Multi-Device Accessibility
Main Question: Does your solution allow for cloud-based, mobile-based, and/or web-based usage?
🔴 Answer: ○ Yes [Next: Q2] ○ No [⚠️ Cannot Proceed]
Q2 🔴 Mandatory - Access Control Configuration
Main Question: Does your solution allow configuration of access controls for sensitive project information across different project stakeholders?
🔴 Answer: ○ Yes [Next: Q3] ○ No [⚠️ Cannot Proceed]
Q3 🔴 Mandatory - Multi-Level Approval Workflow
Main Question: Does your solution allow configuration of multi-level approval workflows and setting approval limits?
🔴 Answer: ○ Yes [Next: Q4] ○ No [⚠️ Cannot Proceed]
Q4 🔴 Mandatory - Dashboards and Reports (DCM)
Main Question: Does your solution allow customising of dashboards and reports to monitor key performance indicators minimally in the following areas: a. Spending Analytics, such as actual spending versus budgeted spending b. Supplier Quality and Performance, such as delivery reliability, historical comparison c. Internal Operations, such as time savings, breakdown of time spent in each step of process from purchase request creation, purchase order, invoice and payment processing
Your digital solution should have one or more dashboards that provide an at-a-glance overview of key metrics/indicators with at least 4 charts/graphs to help users analyse data through data visualisation.
The dashboard must include at least one of the following interactive features: Option 1: Interactive charts/graphs that allow users to interact with one chart and apply that interaction as a filter to other charts on the dashboard, and vice versa Option 2: At least three common filters/slicers applicable to ALL charts/graphs on the same dashboard
🔴 Answer: ○ Yes [Next: Q5] ○ No [⚠️ Cannot Proceed]
Q5 🔴 Mandatory - BE Payment Management
Main Question: Does your solution handle progress claims, work verification, and payment settlement processes?
🔴 Answer: ○ Yes [Next: Q6] ○ No [⚠️ Cannot Proceed]
Q6 🔴 Mandatory - System Setup and User Training
Main Question: Does your service cover system setup and users' training? Please provide details on how you will deliver these services.
Click "Yes" to confirm you have completed the instructions.
🔴 Answer: ○ Yes [Next: Q7] ○ No [⚠️ Cannot Proceed]
Text Elaboration Required: [Text Box for Description/Details]
Q7 🟡 Preferred - Invoice Generation or Processing
Main Question: Does your solution generate or process invoices?
🟡 Answer: ○ Yes [Next: Q8] ○ No [Next: Q9]
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Q8 🔴 Mandatory Follow-up - InvoiceNow-Ready Solution Provider Accreditation
This question appears only if you answered "Yes" to Q7
Main Question: Is your solution listed on IMDA InvoiceNow-Ready Solution Provider (IRSP) Listing?
[1] If you are the Product Principal of the solution, you are required to be accredited as an IRSP by IMDA. [2] If you are the reseller of the solution, your Solution Product Principal must declare to IMDA that you are an authorised reseller of their solution.
Note: For more information on InvoiceNow, refer to: Becoming an InvoiceNow-Ready Solution Provider | E-invoicing | IMDA (https://www.imda.gov.sg/how-we-can-help/nationwide-e-invoicing-framework/becoming-an-invoicenow-ready-solution-provider)
🔴 Answer: ○ Yes [Next: Q9] ○ No [⚠️ Cannot Proceed]
Q9 🟡 Preferred - Procurement Management
Main Question: Does your solution facilitate procurement functions such as request for quotations from more than one supplier to allow comparison, shortlisting, routing for approval, and conversion of purchase request to purchase order?
🟡 Answer: ○ Yes [Next: Q10] ○ No [Next: Q10]
Q10 🟡 Preferred - Invoice Generation or Processing
Main Question: Does your solution generate or process invoices?
🟡 Answer: ○ Yes [Next: Q11] ○ No [Next: Q12]
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Q11 🟡 Preferred - Bank Payment Integration
This question appears only if you answered "Yes" to Q10
Main Question: Does your solution integrate with financial institutions or banks' systems to facilitate direct bank payment and payment status update?
🟡 Answer: ○ Yes [Next: Q12] ○ No [Next: Q12]
Q12 🟡 Preferred - Invoice Financing Integration
Main Question: Does your solution integrate with financial institutions or banks' systems to enable automated financing services for invoice financing, supporting the following roles: a. Suppliers - solution allows suppliers to submit financing requests, upload supporting documents to sell their invoices to financial institutions for early payment, and track status of financing requests b. Financial Institutions - solution allows users to access financing requests and supporting documents to process the requests within the system
🟡 Answer: ○ Yes [Next: Q13] ○ No [Next: Q13]
Q13 🟡 Preferred - Supply Chain Financing Integration
Main Question: Does your solution integrate with financial institutions or banks' systems to enable automated financing services for supply chain financing, supporting the following roles: a. Buyers - solution allows buyers to submit financing requests, upload supporting documents to extend payment terms b. Suppliers - solution allows suppliers to submit financing requests, upload supporting documents to sell their invoices to financial institutions for early paymen,t and track status of financing requests c. Financial Institutions - solution allows users to access financing requests and supporting documents to process the requests within the system
🟡 Answer: ○ Yes [Next: Q14] ○ No [Next: Q14]
Q14 🟡 Preferred - Financing Services Integration
Main Question: Can your solution integrate with financial institutions or banks' systems to enable automated financing services other than invoice financing and supply chain financing?
🟡 Answer: ○ Yes [Next: Q15] ○ No [Next: Q16]
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Q15 🔴 Mandatory Follow-up - Financing Services Integration - Elaboration
This question appears only if you answered "Yes" to Q14
Main Question: Please describe the additional integrations.
Click "Yes" to confirm you have completed the instructions.
🔴 Answer: ○ Yes [Next: Q16] ○ No [⚠️ Cannot Proceed]
Text Elaboration Required: [Text Box for Description/Details]
Q16 🟡 Preferred - Automated Payment Reconciliation
Main Question: Does your solution have an automated reconciliation feature to handle matching of purchase order, goods receipt and invoice, and dispute management to handle payment discrepancies?
🟡 Answer: ○ Yes [Next: Q17] ○ No [Next: Q17]
Q17 🟡 Preferred - System Integration and Connectivity
Main Question: Does your solution provide APIs that enable integration with external platforms using Common Data Environment (CDE) standards to facilitate data exchange?
🟡 Answer: ○ Yes [Next: Q18] ○ No [Next: Q18]
Q18 🟡 Preferred - AI Features
Main Question: Does your solution incorporate AI in your core features and functions?
🟡 Answer: ○ Yes [Next: Q19] ○ No [Next: Q20]
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Q19 🔴 Mandatory Follow-up - AI Features - Elaboration
This question appears only if you answered "Yes" to Q18
Main Question: Describe your AI feature and its benefits. Examples are:
a. Generate output, identify items, or provide recommendations based on training models to improve decision-making b. Recognise text, images to shorten time taken for manual inputs of forms c. Others, please specify
Click "Yes" to confirm you have completed the instructions.
🔴 Answer: ○ Yes [Next: Q20] ○ No [⚠️ Cannot Proceed]
Text Elaboration Required: [Text Box for Description/Details]
Q20 🔴 Mandatory - Business Data Extraction
Main Question: Can your solution enable SMEs to efficiently extract business data in various discrete formats such as CSV, XLSX, XML, and TSV?
🔴 Answer: ○ Yes [Next: Q21] ○ No [⚠️ Cannot Proceed]
Q21 🔴 Mandatory - Personal Data Protection
Main Question: Can your solution demonstrate compliance with the following Personal Data Protection requirements?
Digital solutions that collect, use, disclose, process or dispose personal data should incorporate features that support the obligations under the Personal Data Protection Act (2020).
To comply with this requirement, you MUST complete the Personal Data Protection Requirements form at https://go.gov.sg/pdp.
🔴 Answer: ○ Yes [Next: Q22] ○ No [⚠️ Cannot Proceed]
Q22 🔴 Mandatory - Vulnerability Assessment/Penetration Testing (VA/PT)
Main Question: Has your solution undergone a comprehensive security vulnerability assessment/penetration testing (VA/PT) conducted by a qualified third-party within the last 12 months? The scope of the VA/PT must cover network security; application security; data protection measures and access control (if applicable); API security testing (if applicable); Cloud security configuration review (if applicable). Specifically, for web application security, the scope must cover minimally all OWASP Top 10 vulnerabilities.
Please submit the VA/PT report (dated maximum 1 year from the checklist submission date). The VA/PT Report must include Executive summary; Detailed findings and risk ratings; Remediation recommendations; Evidence of vulnerability fixes or mitigation plans; Testing methodology used; Scope of assessment; Assessor's qualifications and certifications.
If you are the reseller of the solution, please obtain the VA/PT report from your product principal. SOC 2 Type II report can be accepted if the detailed technical vulnerability assessment results are part of the SOC2 Type II scope.
Note: [1] Qualified third-party refers to: CREST-certified companies [ https://www.crest-approved.org/members/] or companies with security professional with relevant CREST certifications; Security professionals with recognised certifications such as: Offensive Security Certified Professional (OSCP); EC-Council Certified Penetration Testing Professional (CPENT); GIAC Penetration Tester (GPEN); or other equivalent industry-recognised certifications.
Click "Yes" to confirm you have completed the instructions.
🔴 Answer: ○ Yes [Next: Q23] ○ No [⚠️ Cannot Proceed]
Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload]
Q23 🟡 Preferred - Cybersecurity Compliance - Cyber Essentials Mark (CEM)
Main Question: Are you the Product Principal of the solution that you are submitting for pre-approval?
🟡 Answer: ○ Yes [Next: Q24] ○ No [Next: Q26]
Q24 🟡 Preferred - CEM for Product Principal
Main Question: Has your organisation achieved CSA Cyber Essentials for ICT Vendor Mark certification or equivalent recognised cybersecurity certifications (including but not limited to Cyber Trust Mark or ISO27001) that validate the implementation of appropriate security controls against common cyber threats in your organisation and the solution you are submitting for pre-approval?
Vendors are encouraged to comply at application and are required to meet this requirement by the Annual Review, where it will be assessed as mandatory.
Note: For more information on Cyber Essentials mark, please refer to https://www.csa.gov.sg/cyber-essentials/
🟡 Answer: ○ Yes [Next: Q25] ○ No [Assessment Finished]
Q25 🔴 Mandatory Follow-up - CEM for Product Principal - Elaboration
This question appears only if you answered "Yes" to Q24
Main Question: Please specify the following information: i. The certificate demonstrating your organisation has attained Cyber Essentials for ICT Vendors ii. The cybersecurity certification the organisation has met iii. The scope of the certification
Please also upload a copy of the Certification and indicate the Certification Issuance Date in the date field.
Click "Yes" to confirm you have completed the instructions.
🔴 Answer: ○ Yes [Assessment Finished] ○ No [⚠️ Cannot Proceed]
Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload] Text Elaboration Required: [Text Box for Description/Details]
Q26 🟡 Preferred - CEM for Resellers
Main Question: Has your organisation achieved CSA Cyber Essentials Mark certification or equivalent recognised cybersecurity certifications (including but not limited to Cyber Trust Mark or ISO27001) that validate the implementation of appropriate security controls against common cyber threats in your organisation and the solution you are submitting for pre-approval?
Vendors are encouraged to comply at application and are required to meet this requirement by the Annual Review, where it will be assessed as mandatory.
Note: For more information on Cyber Essentials mark, please refer to https://www.csa.gov.sg/cyber-essentials/
🟡 Answer: ○ Yes [Next: Q27] ○ No [Assessment Finished]
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Q27 🔴 Mandatory Follow-up - CEM for Resellers - Elaboration
This question appears only if you answered "Yes" to Q26
Main Question: Please specify the following information: i. The cybersecurity certification the organisation has met ii. The scope of the certification
Please also upload a copy of the Certification and indicate the Certification Issuance Date in the date field.
Click "Yes" to confirm you have completed the instructions.
🔴 Answer: ○ Yes [Assessment Finished] ○ No [⚠️ Cannot Proceed]
Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload] Text Elaboration Required: [Text Box for Description/Details]
Preparing for submission?
Your submission should contain screenshots and write-ups that clearly demonstrate compliance with each mandatory requirement sub-point. Contact us if you need help.
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