Invoices Requirement

Learn how to fulfill the 5 satisfied customer invoice requirements

This page outlines the specific invoice documentation needed for your pre-approval process.

What We Need Past invoices used to bill reference customers that demonstrate your service delivery capabilities.

Required Invoice Components Your invoice structure must clearly show:

• Software licenses (Mandatory for majority of solution categories except full professional services categories such as e-commerce, digital marketing)

• Hardware (if applicable)

• Implementation services/professional services

• Training

Invoice Type Requirements Submit first deployment invoices only. Do not provide maintenance, renewal, or monthly subscription billing invoices unless requested by the reviewing officer.

Company Entity Requirements Invoices must be billed under your registered vendor company entity. If there has been a name change, submit related ACRA proof documentation.

Reference Sample A sample invoice is provided below to guide your submission format. Refer to the invoice content and ensure all required components are included. You can refer to GoBusiness to see how other vendors structure their packages and invoice content formatting.

Why This Matters These invoices help us evaluate your pricing structure and service delivery approach as part of the pre-approval assessment.

Reminder: Ensure your reference customer fulfils the requirements for the selected solution category you are applying for.