# Create Account(For new vendors)
**New Vendor Registration Requirements and process**
If you are registering as a new vendor, you will need to complete the following steps:
1. **Account Setup** Create an account through the Vendor Management Portal.
* During registration, some information will be auto-filled based on your ACRA information, you must fill in the blank fields(refer to the screens below) and designate two representatives to serve as your primary points of contact for all correspondence. The two representatives do not need Corppass access.
* You can submit your first solution application while your Company Profile application is pending approval - there's no need to wait for the Company Profile to be approved first.
* Please note: While the Company Profile remains in draft status, vendors will not be permitted to submit solution applications. The Company Profile must be submitted (not necessarily approved) before solution applications can be processed.
{% stepper %}
{% step %}
### Fill in your Company Information
* Fields shown in grey are automatically populated when your account is created
* You must complete the [InvoiceNow account registration ](/pre-approval-guide/stage-2-vendor-application/preparing-submission/company-profile/company-information/create-invoicenow-account.md)process before sending for approval.
* When you select a company director's name, their designation will be filled in automatically.
* Visit "[Company Information](/pre-approval-guide/stage-2-vendor-application/preparing-submission/company-profile/company-information.md)" section for explanations of each field.
{% endstep %}
{% step %}
### Fill in Point of Contact(POC)
* Visit "[Point of Contact(POC)](/pre-approval-guide/stage-2-vendor-application/preparing-submission/company-profile/point-of-contact-poc.md)" section for explanations of each field.
{% endstep %}
{% step %}
### Fill in Financial Information
Visit "[Financial Information](/pre-approval-guide/stage-2-vendor-application/preparing-submission/company-profile/financial-information.md)" section for explanations of each field..
{% endstep %}
{% step %}
### Submit for Approval
When you have completed all required fields, a green "Submit for Approval" button will become available.
Clicking this button will open a pop-up window where you can add any comments for the reviewing officer.
Your registration will then be reviewed by our officer-in-charge, and you will be notified of the outcome.
{% endstep %}
{% endstepper %}
2. **User Access Management** While there is no limit to the number of users with [corppass access](/pre-approval-guide/stage-2-vendor-application/preparing-submission/grant-corppass-access.md) who can utilise the system, you are responsible for maintaining proper access controls. This includes promptly removing access for any representatives who have left your organisation or changed roles to ensure ongoing confidentiality and security compliance.
{% hint style="warning" %}
**FAQ**
**Q**: **What should I do when a representative leaves my company?**
**A**: You must promptly remove departing or departed representatives from your CorpPass account to protect your organisation's confidential information and maintain security compliance. This removal process must be completed manually through the CorpPass system and should be done as soon as possible after the representative's departure to prevent any potential unauthorised access to sensitive business data.
**Q: What if I have missed this step to remove Corppass access when a representative leaves my company?**
**A:** Failing to remove Corppass access promptly means the former employee may retain unauthorised access to your company's VMP account, posing a potential security risk. Please remove their access via the Corppass portal immediately and review any recent submissions or changes to your account to ensure no unauthorised actions have been taken
**Q: I am certain I have granted Corppass access to my representative and have not revoked it. Why is my representative still unable to access VMP?**
**A:** Please check if an Authorisation Expiry Date has been set for your representative's Corppass access and whether it has already lapsed. If so, you will need to update or renew their access via the Corppass portal.
{% endhint %}
{% hint style="warning" %}
**FAQ**
**Q: i am facing error and unable to create an account, what could have gone wrong?**
**or i cannot login to VMP or i have updated a point of contact in VMP but the point of contact is unable to login to VMP.**
A: If you are facing an error and unable to create an account on the Vendor Management Portal (VMP), possible reasons could include:
You have not been granted access via CorpPass or have not been assigned with access or access has expired. You must first be granted CorpPass access before you can create an account in the Vendor Management Portal. If you continue to face issues, you may contact IMDA for assistance via their enquiry form at
***
**Q: Why do I need to submit my financial statements when I first create an account?**
**A:** The submission of financial statements during account creation serves as an indication of your commitment and seriousness in pursuing the pre-approval process. It allows us to assess the financial standing of your business as part of the initial eligibility evaluation
{% endhint %}
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