Company Information
This page covers everything you need to know about managing your company profile in the Vendor Management Portal.
What is Company Profile?
Your company profile is a comprehensive record of your business information, including ACRA BizFile details, InvoiceNow account configuration, payment terms, and support services capabilities. This information ensures seamless contract processing, proper billing setup, and compliance with vendor requirements.
What's Included
This section covers your complete business profile including:
ACRA BizFile information
InvoiceNow account details
Payment terms and structures
Support services information
Company contact details displayed on IMDA CTOaaS website
Your Responsibilities
Keep all information current and accurate. Update this section whenever changes occur to your ACRA records, payment structures, or service offerings. Regular updates help maintain your vendor standing and prevent processing delays.
Why This Matters
Accurate company information ensures seamless contract processing, proper billing setup, and compliance with vendor requirements. Outdated information may delay applications or affect your vendor status.
Regular updates help maintain your vendor standing and prevent processing delays.
Company E-mail, hotline, website fields will be displayed on the IMDA CTOaaS website. Keep all details accurate and up-to-date. Changes to public-facing information are reflected weekly.
Company Director information
The company director listed serves as the official signatory for all new contracts. Update this information whenever director changes occur in ACRA.
InvoiceNow Account Setup
You must create an InvoiceNow account. Follow the instructions provided here.
Support Services Information
To meet the eligibility requirement "ICM Vendor provides adequate resources to support local SMEs", provide details of your current support services.
Payment Terms
Provide your proposed payment terms for packages. Limit to 3 instalments maximum.
How to make changes to the Company Information?
To update your company information (not Director, UEN, or company name), press the Edit button, make your changes, and press the Save Updates button.
There are 2 types of field behaviours that determine whether change request is required for changes:
A) No Approval Required
The following fields can be edited directly without submitting a Change Request for approval via Edit button:
Free trial availability
Website URL to register for free trial
Demo availability
Website URL to register for demo
Support Services and Billing Information
Please note that for the field 'Does your company offer a minimum 8 hours x 5 weekdays of post-sales support via on-site/teleconference, and are you reachable 24/7 via email or contact form?', you cannot save your form if you select 'No', as this is a mandatory requirement
Changes will be applied immediately to your approved solution.
B) Automatic Updates
These are fields that will automatically update based on official government records from ACRA. The system synchronises with ACRA databases to ensure your company information remains current and compliant with official records. When updates occur, you will receive notifications about any changes made to your profile.
UEN This field is never updated. If you plan to change your company structure (e.g., from LLP to Pte Ltd), please read about the UEN or Company Name Change Process
Incorporation Date This field is never updated automatically and remains as originally entered.
Registered Company Name This field is updated automatically each time you log in. If IMDA updates your company name based on ACRA records, you will receive an automatic notification about the change. Read about UEN or Company Name Change Process
Company Address This field is updated automatically once a week. If IMDA updates your company address based on ACRA records, you will receive an automatic notification about the change.
Company Director Name and Designation These fields are updated automatically once a week, you will receive a notification if the director has been changed or removed from records and needs an urgent update. Follow the steps Director Change Process to understand how to update a Director Change via a change request.
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