Company Information

This page covers everything you need to know about managing your company profile in the Vendor Management Portal.

What is Company Profile?

Your company profile is a comprehensive record of your business information, including ACRA BizFile details, InvoiceNow account configuration, payment terms, and support services capabilities. This information ensures seamless contract processing, proper billing setup, and compliance with vendor requirements.

What's Included

This section covers your complete business profile including:

• ACRA BizFile information

• InvoiceNow account details

• Payment terms and structures

• Support services information

• Company contact details displayed on IMDA CTOaaS website

Your Responsibilities

Keep all information current and accurate. Update this section whenever changes occur to your ACRA records, payment structures, or service offerings. Regular updates help maintain your vendor standing and prevent processing delays.

Why This Matters

Accurate company information ensures seamless contract processing, proper billing setup, and compliance with vendor requirements. Outdated information may delay applications or affect your vendor status.

Regular updates help maintain your vendor standing and prevent processing delays.

Company E-mail, hotline, website fields will be displayed on the IMDA CTOaaS website. Keep all details accurate and up-to-date. Changes to public-facing information are reflected weekly.

Company Director information

The company director listed serves as the official signatory for all new contracts. Update this information whenever director changes occur in ACRA.

InvoiceNow Account Setup

You must create an InvoiceNow account. Follow the instructions provided here.

Support Services Information

To meet the eligibility requirement "ICM Vendor provides adequate resources to support local SMEs", provide details of your current support services.

Payment Terms

Provide your proposed payment terms for Package. Limit to 3 instalments maximum.

How to make changes to the Company Information?

To update your company information, press the Edit button, make your changes, and press the Save Updates button. Depending on the fields changed, there may be an approval process required.

There are 3 types of field behaviours that determine whether approval is required for changes:

A) No Approval Required

The following fields can be edited directly without submitting a Change Request for approval:

• Free trial availability

• Website URL to register for free trial

• Demo availability

• Website URL to register for demo

Changes will be applied immediately to your approved solution.

B) Approval Required

For all other company information fields, there will be an approval process required for these changes before they are applied to your profile.

C) Automatic Updates

These are fields that will automatically update based on official government records from ACRA. The system synchronises with ACRA databases to ensure your company information remains current and compliant with official records. When updates occur, you will receive notifications about any changes made to your profile.

• UEN This field is never updated automatically. If your UEN changes, you will not be able to log into the system.

• Incorporation Date This field is never updated automatically and remains as originally entered.

• Registered Company Name This field is updated automatically each time you log in. If IMDA updates your company name based on ACRA records, you will receive an automatic notification about the change.

• Company Address This field is updated automatically once a week. If IMDA updates your company address based on ACRA records, you will receive an automatic notification about the change.

• Company Director Name and Designation These fields are updated automatically once a week, but only if the selected director's information has changed or if the director has been removed from records.

  • If you have an approved company profile and your director information changes, you will receive an automatic notification to complete a Change Request to select a new director or update the designation and director email address.

  • If you have a processing company profile or Change Request application and your director information changes, you will receive an automatic notification that you need to select a new director and update the director email address. Your application will also be routed back to you for updates.