# Solution Information and Details
In this section, you'll provide key information about your solution
**1: Sector and Category**
Start by selecting your sector and the corresponding solution category that best fits your offering. Once you select a solution category, a description will appear and you can perform a simple verification to determine if your solution can fit, otherwise if you are unsure, visit "[Identify suitable solution category](/pre-approval-guide/stage-1-vendor-self-assessment/identify-suitable-solution-category.md)" section.
* For example, if you choose CRM, you'll see: "Identifies and tracks sales opportunities, assigns leads to sales reps, sets up sales targets, generates quotations, sets up customers and generates detailed sales reports."
**2: Solution Name**
Enter your solution name.
* The solution name should match exactly with what appears on your invoices and/or vulnerability assessment reports. Avoid special characters intended to manipulate search rankings (such as prefixing with numbers like "01XXXXX") as it will not be accepted.
**3:Description**
Provide a 500 characters (including spaces and punctuations) description that explains your solution as you would to potential customers. This description will appear in public listings, so please write carefully, avoid spelling errors and proofread before submitting.
* Your description should cover what your solution does, its key benefits and features, what problems it solves, and how it works. **Write in third-person voice** (avoid "we" or "our"), keep it factual without promotional language, and present it as a single paragraph.
* Refer to [SMEs Go Digital platform](https://smesgodigital.gov.sg/web) to understand how other similar solutions are worded
**4: Provider Type**
Indicate whether you are the principal provider or a reseller of this solution.
* A **principal provider** is the original developer or owner of the solution who has full control over its features, pricing, and support.
* A **reseller** is a third party who sells the solution on behalf of the principal provider but does not own or develop the solution itself.
**5: Payment Mode**
Finally, select how customers will pay for your solution \[Select all that apply]:
* **Direct purchase** refers to a one-time payment where the SME fully owns the solution with no further payments required to maintain ownership. For example, hardware, on-prem solution
* **Subscription/leasing** refers to ongoing payments that SMEs must make to maintain usage rights - when the subscription ends, SMEs lose access unless they renew their subscription. For example, cloud based SaaS solutions
* **Tick both boxes** if your solution has both hardware and cloud-based SasS subscription. For example, fleet management SasS solution that provides cameras and GPS tracker as hardware.
### Supporting Documents
**6: System Screenshots**
Attach screenshots of your digital solution in PDF or Word format (maximum file size: 10 MB).
* These should demonstrate the features that match the requirements specified in the "Solution Category Requirements" section of the application form.
* Label each screenshot clearly against the corresponding checklist requirement and sequence them according to the checklist order.
**7: Usage Report**
Provide a sample usage report for BGP claims verification purposes (maximum file size: 10 MB).
* This can be generated from your solution or shown as screenshots that evidence solution usage by your users. Examples include user activity logs, accounts receivable reports, employee attendance reports, sales reports, or transaction listings.
**8: Sample Terms and Conditions**
Upload your Terms and Conditions document (maximum file size: 10 MB) that covers service terms, user obligations, and commercial arrangements for offering the solution to customers.
* Note that these T\&Cs should be between you as the vendor and the SME customer, not with product principals (such as Xero, QuickBooks, Microsoft, etc.).
### Technical Information
These information will be published on [SMEs Go Digital](https://smesgodigital.gov.sg/web) platform.
**9: Mode of Delivery**
Select how your solution is delivered to customers.
* Choose "**Cloud (SaaS/Hybrid)**" if your solution is accessed through the internet via web browsers or cloud-based applications.
* Choose "**On-Premise**" if the software is installed and runs on the customer's own servers or computers.
**10: Product Information URL** Provide the web address where customers can find detailed information about your solution, including features, specifications, and pricing details.
**11: Tech Demo URL (Optional)** If you have a technical demonstration available online, provide the URL where potential customers can access it to see your solution in action.
**12: Trial and Demo Availability** Indicate what options you offer to help customers evaluate your solution before purchase.
Select all that apply:
* free trial (customers can use the actual solution for a limited time) and/or
* free demo (customers can see a presentation or walkthrough of the solution).
**13: Free Trial Registration URL** If you offer free trials, provide the web address where customers can sign up to access and test your solution for a limited period.
**14: Free Demo Registration URL** If you offer free demos, provide the web address where customers can register to attend a live demonstration or schedule a personalised walkthrough of your solution.
**15: Recorded Demo URL** If you have pre-recorded demonstrations available for viewing, provide the URL where customers can access these videos to learn about your solution's features and capabilities at their convenience.
### Additional Supporting Document
**16:Additional Supporting Documents (Optional)**
Upload any relevant supporting documents that apply to your solution category. These may include:
* Peppol Registration
* Business proposals or reports as required by your solution category
* DA/PDP Compliance approval email
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**Important Reminder**
Press Save Draft periodically. Information is not saved automatically.
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