Introduction
Pre-Approved Solutions' ICM Vendor Onboarding Process and Maintaining Contract Status
What is Pre-Approved Solutions?
Pre-Approved Solutions is an initiative under the SMEs Go Digital programme that helps Singapore SMEs access trusted digital solutions for their business needs.
What is ICM Vendor Onboarding Process?
The onboarding process for ICM vendors is designed to ensure only high-quality, reliable solutions reach SMEs. Through a structured evaluation journey that typically spans 4-5 months, each solution's capabilities, technical standards, and the vendor's track record in serving SMEs are carefully evaluated and curated. This rigorous process helps maintain the quality and reliability of solutions available to SMEs, ensuring they receive value for their digital transformation investments. Successful solutions are then featured on GoBusiness and CTOaaS platforms, making them easily accessible to SMEs looking to digitalise their operations.
The eligibility criteria is divided into
vendor eligibility
solution eligibility
The SMEs Go Digital Pre-Approval process has 4 stages:
Stage 1 Vendor Self-Assessment
Stage 2 Vendor Application
Stage 3 Evaluation; and
Stage 4 Approval
[Post Pre-Approved] Maintaining Pre-Approval status
This section highlights critical compliance requirements from the Terms and Conditions. Key points have been extracted to help vendors maintain their pre-approval status effectively.
Interested to become a pre-approved vendor?
Submit your details to help us know you better. Select the "Tell us more about your company and solution" option.
Starting from 1 October 2025, the SMEs Go Digital Pre-Approval System will be unavailable for:
New applications to become a pre-approval vendor
Change requests to make changes to existing contract
Please ensure that you submit any applications or change requests before 1 October 2025. Applications and change requests submitted before this date will continue to be processed.
From 1 October onwards, you may register your interest via the link Registration (please select “Tell us more about your company and solution”). We will notify you nearer to the date when the system resumes, for you to submit your applications and change requests.
You may access FAQ on this announcement.
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