# SMEs Go Digital Solution Display

Once your contract commences, your solution will be listed on SMEs Go Digital Platform. You can search for your solution using either your company or solution name in the main search bar.

{% hint style="info" %}
[SMEs Go Digital](https://smesgodigital.gov.sg) supports SMEs to reduce costs, boost profits, and solve business challenges through digital.
{% endhint %}

This is an overview of the platform. Find out how listing can benefit you. 

* **Expanded Market Access:** Direct exposure to a large base of Singaporean Small and Medium-sized Enterprises (SMEs) actively seeking digital solutions.
* **Increased Sales Opportunities**: SMEs are encouraged to adopt pre-approved solutions due to eligibility for government grants (e.g., Productivity Solutions Grant, PSG), driving demand for listed solutions.
* **Marketing & Visibility:** Opportunities for vendors to showcase success stories and gain visibility across the platform and other IMDA marketing channels.
* **Streamlined SME Adoption:** The platform simplifies the digital solution discovery and assessment process for SMEs, potentially easing the sales cycle for vendors.

<figure><img src="https://41688062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4dBvA93DxZGZMqI2GgQp%2Fuploads%2F1yUyX5FOlan3SFefTlTy%2Fimage.png?alt=media&#x26;token=6f7ec870-9c1b-4cc0-833f-80de78541d7f" alt=""><figcaption></figcaption></figure>

Once you have located your solution, click to view the solution details.&#x20;

You will find your solution's brief description, overall rating (which will be blank if you are a new vendor for this solution category), and a YouTube link demonstrating how your solution works.&#x20;

You must provide this video to us in advance for screening and publication. Contact us at <smesgodigital_comms@imda.gov.sg> if you would like to feature your solution demo video.

<figure><img src="https://41688062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4dBvA93DxZGZMqI2GgQp%2Fuploads%2FGAmsNjKkQnPGjyMFr5HE%2Fimage.png?alt=media&#x26;token=79089b5b-5917-4511-b03a-6ed441c38542" alt=""><figcaption></figcaption></figure>

**How are reviews being captured?**

Reviews are captured during the Business Grant Portal claim process. Your customers will be directed to a survey where they can rate their experience and provide written feedback. You will not be able to edit or remove any reviews. Reviews are screened by the team before publication.

<figure><img src="https://41688062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4dBvA93DxZGZMqI2GgQp%2Fuploads%2FAQguTtgasVoEF9Ti2HfZ%2Fimage.png?alt=media&#x26;token=a8271697-fbea-4d20-9045-1a4c1b386e9b" alt=""><figcaption></figcaption></figure>

**How are features displayed?**

You would have indicated in the Vendor Management Portal whether you meet specific solution requirements. Using the [Chatbots for Customer Engagement](https://preapproval-guide.imda.gov.sg/pre-approval-guide/stage-1-vendor-self-assessment/identify-suitable-solution-category/essential-business/chatbots-for-customer-engagement) as an example, **Core Features** represent requirements marked as **Mandatory**, whilst **Additional Features** represent requirements marked as **Preferred**.

<figure><img src="https://41688062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4dBvA93DxZGZMqI2GgQp%2Fuploads%2FJgQOmhZ3DCpKslgahSmU%2Fimage.png?alt=media&#x26;token=4dadfb52-29ab-447b-b899-ce16167e9ee9" alt=""><figcaption></figcaption></figure>

Based on the features you have indicated, you can see how your solution compares against other competitors in the **Similar Solutions** section.

<figure><img src="https://41688062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4dBvA93DxZGZMqI2GgQp%2Fuploads%2FDYxgcirOnDWRg4Xs2365%2Fimage.png?alt=media&#x26;token=b6995fb7-7d54-40a1-85ef-a899ecb6ca79" alt=""><figcaption></figcaption></figure>

**Packages** displays up to 5 different packages curated for SME adoption.&#x20;

<figure><img src="https://41688062-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4dBvA93DxZGZMqI2GgQp%2Fuploads%2FX8SveNglRwsybSBD951P%2Fimage.png?alt=media&#x26;token=0d19d398-5840-4eba-89a1-d43bf1835e4a" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**FAQ**

**Q:** **How are reviews being captured for each vendor's solutions?**

**A:** Reviews are captured through the Business Grant Portal (BGP) during the claims submission process. When applicants submit their claims, they have the opportunity to provide feedback and reviews about both the solution and services they received from the vendor.

**Q:How are reviews being published on SMEs Go Digital platform?**

**A:**&#x52;eviews captured through BGP are screened by the SMEs Go Digital team before publication.

**Q:Can vendors edit, remove or respond to reviews on SMEs Go Digital platform?**\
**A:**&#x4E;o. At this time, vendors are not able to edit, remove or publicly respond to reviews. The reviews are intended to reflect the independent experiences of SMEs using the solution and help others make informed decisions.

**Q:Can SMEs who applied for the solution prior to the rollout of the feedback and reviews process, now do so?**

**A:**&#x4E;o. We are unable to support the back-filling of feedback and reviews.
{% endhint %}