# SMEs Go Digital Solution Display Once your contract commences, your solution will be listed on SMEs Go Digital Platform. You can search for your solution using either your company or solution name in the main search bar. {% hint style="info" %} [SMEs Go Digital](https://smesgodigital.gov.sg) supports SMEs to reduce costs, boost profits, and solve business challenges through digital. {% endhint %} This is an overview of the platform. Find out how listing can benefit you. * **Expanded Market Access:** Direct exposure to a large base of Singaporean Small and Medium-sized Enterprises (SMEs) actively seeking digital solutions. * **Increased Sales Opportunities**: SMEs are encouraged to adopt pre-approved solutions due to eligibility for government grants (e.g., Productivity Solutions Grant, PSG), driving demand for listed solutions. * **Marketing & Visibility:** Opportunities for vendors to showcase success stories and gain visibility across the platform and other IMDA marketing channels. * **Streamlined SME Adoption:** The platform simplifies the digital solution discovery and assessment process for SMEs, potentially easing the sales cycle for vendors.
Once you have located your solution, click to view the solution details. You will find your solution's brief description, overall rating (which will be blank if you are a new vendor for this solution category), and a YouTube link demonstrating how your solution works. You must provide this video to us in advance for screening and publication. Contact us at if you would like to feature your solution demo video.
**How are reviews being captured?** Reviews are captured during the Business Grant Portal claim process. Your customers will be directed to a survey where they can rate their experience and provide written feedback. You will not be able to edit or remove any reviews. Reviews are screened by the team before publication.
**How are features displayed?** You would have indicated in the Vendor Management Portal whether you meet specific solution requirements. Using the [Chatbots for Customer Engagement](https://preapproval-guide.imda.gov.sg/pre-approval-guide/stage-1-vendor-self-assessment/identify-suitable-solution-category/essential-business/chatbots-for-customer-engagement) as an example, **Core Features** represent requirements marked as **Mandatory**, whilst **Additional Features** represent requirements marked as **Preferred**.
Based on the features you have indicated, you can see how your solution compares against other competitors in the **Similar Solutions** section.
**Packages** displays up to 5 different packages curated for SME adoption.
{% hint style="info" %} **FAQ** **Q:** **How are reviews being captured for each vendor's solutions?** **A:** Reviews are captured through the Business Grant Portal (BGP) during the claims submission process. When applicants submit their claims, they have the opportunity to provide feedback and reviews about both the solution and services they received from the vendor. **Q:How are reviews being published on SMEs Go Digital platform?** **A:**Reviews captured through BGP are screened by the SMEs Go Digital team before publication. **Q:Can vendors edit, remove or respond to reviews on SMEs Go Digital platform?**\ **A:**No. At this time, vendors are not able to edit, remove or publicly respond to reviews. The reviews are intended to reflect the independent experiences of SMEs using the solution and help others make informed decisions. **Q:Can SMEs who applied for the solution prior to the rollout of the feedback and reviews process, now do so?** **A:**No. We are unable to support the back-filling of feedback and reviews. {% endhint %} {% hint style="warning" %} **Q: I am unable to locate my solution on the Business Grants Portal (BGP) or SMEs Go Digital Platform. What could be wrong and what should I do?** **A:** There are a few possible reasons for this. First, your solution may have been delisted due to a suspension or termination — please check your email for any letters of suspension or termination. Second, your solution may be slated to go live at a later date, in which case please check the start date stated in your Letter of Acceptance (LOA). If neither of these apply, there may be a technical issue and we encourage you to reach out to us for assistance. *** **Q: The content listed on the Business Grants Portal (BGP) or SMEs Go Digital Platform is incorrect. How can I get it corrected?** **A:** The steps to correct the content will depend on the type of error. If the error is in your company profile, you may update it directly in the VMP under "Company Profile." If the error is in your solution content, please submit a Change Request in the VMP under "Solution Category Requirements." If the error does not fall under either of these categories, please reach out to us via the contact form and we will assist you accordingly. *** **Q: Can you help expedite my customer's BGP grant application? Can you help check the status of my client's BGP application? My client's BGP application is not approved — what could be wrong? My client used to be able to procure multiple packages of my pre-approved solution on BGP, but is no longer able to do so. Why?** **A:** IMDA's role is limited to the pre-approval of solutions for listing on BGP. We do not have visibility into individual BGP grant applications, their statuses, or the procurement process on BGP, and are therefore unable to offer support in these areas. For assistance with any of the above, please get your client to reach out directly to BGP or EnterpriseSG. *** **Q: Can you direct me to the officer-in-charge of my client's BGP or EDG application? I wish to clarify some matters regarding the grant application.** **A:** We are unable to assist with this, as our role is limited to the pre-approval of solutions for listing on BGP. We do not have access to BGP or EDG grant applications and are not able to direct you to the relevant officer-in-charge. Please get your client to contact BGP or EnterpriseSG directly for assistance with grant application matters. *** {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://preapproval-guide.imda.gov.sg/pre-approval-guide/stage-4-approval/smes-go-digital-solution-display.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.