> For the complete documentation index, see [llms.txt](https://preapproval-guide.imda.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://preapproval-guide.imda.gov.sg/pre-approval-guide/stage-1-vendor-self-assessment/identify-suitable-solution-category/tourism-hotel.md).

# Tourism (Hotel)

Hotel solutions digitalise guest services through virtual concierge platforms that provide 24/7 automated assistance and streamline operations

Below is our comprehensive list of solution categories. Click on any category to view its detailed requirements:

<table data-view="cards"><thead><tr><th data-type="content-ref"></th><th></th></tr></thead><tbody><tr><td><a href="/pages/lrzpHeFPR8d7WNhUIHOD">/pages/lrzpHeFPR8d7WNhUIHOD</a></td><td>Provides guests with 24/7 virtual assistance for hotel requests, bookings, and information through their mobile, web, or messaging platforms in multiple languages. Digital Concierge streamlines hotel operations with task management, real-time staff notifications, and performance tracking while integrating seamlessly with existing hotel systems.</td></tr></tbody></table>

{% hint style="warning" %}
If you are unable to find a suitable solution category or need help with onboarding, please contact us through this [form](https://go.gov.sg/pareginterest).
{% endhint %}


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