iERP

Enables businesses to manage and integrate core operations through a unified platform.

Q1 🔴 Mandatory - Business Data Extraction

Main Question: Can your solution enable SMEs to efficiently extract business data in various discrete formats such as CSV, XLSX, XML, and TSV?

Example: Users can export data from the digital solution into CSV format for integration with third-party analytics tools or convert records into XLSX for detailed reporting, documentation, or compliance purposes.

Q2 🟡 Preferred - Personal Data Protection

Main Question: Can your solution demonstrate compliance with the following Personal Data Protection requirements?

Additional Note: Digital solutions that collect, use, disclose, process or dispose personal data should incorporate features that support the obligations under the Personal Data Protection Act (2020).

To comply with this requirement, you MUST complete the Personal Data Protection Requirements form at https://go.gov.sg/pdp.

Please note that this requirement is Mandatory for the following iERP modules: (1) Sales & CRM Module (2) HR Management

Q3 🔴 Mandatory - Vulnerability Assessment/Penetration Testing (VA/PT)

Main Question: Has your solution undergone a comprehensive security vulnerability assessment/penetration testing (VA/PT) conducted by a qualified third-party within the last 12 months?

Scope Requirements: The scope of the VA/PT must cover network security; application security; data protection measures and access control (if applicable); API security testing (if applicable); Cloud security configuration review (if applicable). Specifically, for web application security, the scope must cover minimally all OWASP Top 10 vulnerabilities.

Submission Requirements: Please submit the VA/PT report (dated maximum 1 year from the checklist submission date). The VA/PT Report must include Executive summary; Detailed findings and risk ratings; Remediation recommendations; Evidence of vulnerability fixes or mitigation plans; Testing methodology used; Scope of assessment; Assessor's qualifications and certifications.

If you are the reseller of the solution, please obtain the VA/PT report from your product principal. SOC 2 Type II report can be accepted if the detailed technical vulnerability assessment results are part of the SOC2 Type II scope.

Note: Qualified third-party refers to: CREST-certified companies (https://www.crest-approved.org/members/) or companies with security professional with relevant CREST certifications; Security professionals with recognised certifications such as: Offensive Security Certified Professional (OSCP); EC-Council Certified Penetration Testing Professional (CPENT); GIAC Penetration Tester (GPEN); or other equivalent industry-recognised certifications.

Click "Yes" to confirm you have completed the instructions.

Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload] Text Elaboration Required: [Text Box for Description/Details]

Q4 🟡 Preferred - Cybersecurity Compliance - Cyber Essentials Mark (CEM)

Main Question: Are you the Product Principal of the solution that you are submitting for pre-approval?

Q5 🟡 Preferred - CEM for Product Principal

Main Question: Has your organisation achieved CSA Cyber Essentials for ICT Vendor Mark certification or equivalent recognised cybersecurity certifications (including but not limited to Cyber Trust Mark or ISO27001) that validate the implementation of appropriate security controls against common cyber threats in your organisation and the solution you are submitting for pre-approval?

Additional Note: Vendors are encouraged to comply at application and are required to meet this requirement by the Annual Review, where it will be assessed as mandatory.

Reference: For more information on Cyber Essentials mark, please refer to https://www.csa.gov.sg/cyber-essentials/

Q6 🔴 Mandatory Follow-up - CEM for Product Principal - Elaboration

This question appears only if you answered "Yes" to Q3

Main Question: Please specify the following information:

Submission Requirements: i. The certificate demonstrating your organisation has attained Cyber Essentials for ICT Vendors ii. The cybersecurity certification the organisation has met iii. The scope of the certification

Please also upload a copy of the Certification and indicate the Certification Issuance Date in the date field.

Click "Yes" to confirm you have completed the instructions.

Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload] Text Elaboration Required: [Text Box for Description/Details]

Q7 🟡 Preferred - CEM for Resellers

Main Question: Has your organisation achieved CSA Cyber Essentials Mark certification or equivalent recognised cybersecurity certifications (including but not limited to Cyber Trust Mark or ISO27001) that validate the implementation of appropriate security controls against common cyber threats in your organisation and the solution you are submitting for pre-approval?

Additional Note: Vendors are encouraged to comply at application and are required to meet this requirement by the Annual Review, where it will be assessed as mandatory.

Reference: For more information on Cyber Essentials mark, please refer to https://www.csa.gov.sg/cyber-essentials/

Q8 🔴 Mandatory Follow-up - CEM for Resellers - Elaboration

This question appears only if you answered "Yes" to Q5

Main Question: Please specify the following information:

Submission Requirements: i. The cybersecurity certification the organisation has met ii. The scope of the certification

Please also upload a copy of the Certification and indicate the Certification Issuance Date in the date field.

Click "Yes" to confirm you have completed the instructions.

Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload] Text Elaboration Required: [Text Box for Description/Details]

Q9 🔴 Mandatory - ERP Integration and Monitoring Capabilities (Internal)

Main Question: Does your solution ensure seamless data flow, provide comprehensive workflow documentation, and error tracking across all your ERP modules without requiring manual intervention?

Technical Requirements:

Seamless Data Flow (Internal): Your solution provides data integration for all ERP modules within your own application, ensuring a seamless and consistent information flow across all business functions without manual intervention.

Documentation (Internal): Your solution provides documentation for all inter-module workflows within your application, for ease of referencing and troubleshooting.

Audit Logging and Monitoring: Your solution provides a dashboard to track data health and transmission status across internal modules, and automatically captures logs of any errors encountered (such as user-facing error messages and error-tracking dashboards).

Q10 🟡 Preferred - ERP AI Features

Main Question: Does your solution include any AI features?

Validated features will allow your solution to be tagged as 'AI-enabled' at the package level, increasing visibility to SMEs seeking AI solutions. High adoption rates of specific use cases will be used to inform potential increases in grant support in the future.

Q11 🔴 Mandatory Follow-up - ERP AI Features - Breakdown

This question appears only if you answered "Yes" to Q8

Main Question: Select all that apply.

AI Feature Options:

AI-Enabled Large-Language Model Layer — An intelligent interface enabling the access and translation of complex, structured ERP data via prompting through natural language.
AI Copilot — An AI assistant that drafts and coordinates actions spanning multiple ERP modules, with human approval gates between steps.
Agentic Workflow Orchestration — An AI agent that coordinates multi-step workflows spanning modules (such as new-vendor onboarding or order-to-cash automation), with human approval gates between steps.
Others - Please specify

Text Elaboration Required: [Text Box for Description/Details]

Q12 🔴 Mandatory Follow-up - ERP AI Features - Others

This question appears only if you selected "Others" in Q9

Main Question: Please define any other AI capabilities your solution provides that are not covered above.

Click "Yes" to confirm you have completed the instructions.

Text Elaboration Required: [Text Box for Description/Details]

Q13 🔴 Mandatory - ERP Module Selection

Main Question: Which ERP modules does your solution provide?

Scope Requirements: Please select a minimum of at least 3 modules.

Module Options:

Financial Management

Q1 🔴 Mandatory - Core Finance Module Features

Main Question: Does your module integrate a general ledger, customer invoicing, vendor bills, bank-ledger matching and also have other relevant features that facilitate & streamline core accounting processes?

Q2 🔴 Mandatory - InvoiceNow-Ready Solution Provider Accreditation

Main Question: Is your solution listed on IMDA InvoiceNow-Ready Solution Provider (IRSP) Listing?

Additional Note: If you are the Product Principal of the solution, you are required to be accredited as an IRSP by IMDA. If you are the reseller of the solution, your Solution Product Principal must declare to IMDA that you are an authorised reseller of their solution.

Reference: For more information on InvoiceNow, refer to: Becoming an InvoiceNow-Ready Solution Provider | E-invoicing | IMDA (https://www.imda.gov.sg/how-we-can-help/nationwide-e-invoicing-framework/becoming-an-invoicenow-ready-solution-provider)

Sales & Customer Relationship Management

Q1 🔴 Mandatory - Sales & CRM - Sub-Modules

Main Question: Which of these sub-modules within the Sales & CRM module do you provide?

Sales
Customer Relationship Management (CRM)

Note: You have to select at least 1 option to qualify for this module.

Text Elaboration Required: [Text Box for Description/Details]

Q2 🔴 Mandatory Follow-up - Sales Features - Elaboration

This question appears only if you selected "Sales" in Q1

Main Question: Does your module record customer orders, generate invoices and link payment statuses and also have other relevant features that facilitate & streamline the order-to-cash workflow?

Q3 🔴 Mandatory Follow-up - Customer Relationship Management (CRM) - Elaboration Features

This question appears only if you selected "Customer Relationship Management (CRM)" in Q1

Main Question: Does your module maintain customer records & interactions, as well as effectively capture leads and converting them into active opportunities, and also have other relevant features that facilitate & streamline customer and lead management?

Supply Chain & Inventory Management

Q1 🔴 Mandatory - Supply Chain & Inventory Management - Sub-Modules

Main Question: Which of these sub-modules within the Supply Chain & Inventory Management module do you provide?

Procurement & Purchasing
Warehouse & Inventory
Material Requirements Planning (MRP)

Note: You have to select at least 1 option to qualify for this module.

Text Elaboration Required: [Text Box for Description/Details]

Q2 🔴 Mandatory Follow-up - Procurement & Purchasing Features - Elaboration

This question appears only if you selected "Procurement & Purchasing" in Q1

Main Question: Does your module seamlessly track purchase orders from initial creation all the way through to final invoice payment, as well as maintain comprehensive vendor master records, and also have other relevant features that streamline supplier management?

Q3 🔴 Mandatory Follow-up - Warehouse & Inventory Features - Elaboration

This question appears only if you selected "Warehouse & Inventory" in Q1

Main Question: Does your module maintain an inventory master while tracking stock quantities and movements across multiple locations (e.g. warehouses, bins, etc.), optimise supply chain efficiency by automated replenishment, and also have other relevant features that streamline warehouse & inventory management?

Q4 🔴 Mandatory Follow-up - Material Requirements Planning (MRP) Features - Elaboration

This question appears only if you selected "Material Requirements Planning (MRP)" in Q1

Main Question: Does your module dynamically calculate material needs based on demand and supply schedules, automatically trigger purchase requisitions when stock drops below safety-stock thresholds, and also have other relevant features that streamline demand forecasting and inventory reordering?

Human Resources Management

Q1 🔴 Mandatory - Human Resource Management System (HRMS) Features

Main Question: Do you provide HRMS features?

Note: This sub-module is a compulsory requirement of the Human Resources Management Module.

Q2 🔴 Mandatory Follow-up - Human Resource Management System (HRMS) Features - Elaboration

This question appears only if you answered "Yes" to Q1

Main Question: Does your module manage personnel master records, payroll processing, leave configurations, and benefits claims while automating performance appraisals, and also have other relevant features that facilitate & streamline human resource management systems (HRMS) workflows?

Q3 🔴 Mandatory Follow-up - Finance Module Integration for Payroll

This question appears only if you answered "Yes" to Q1

Main Question: Is your module integrated with the Finance Management module to facilitate processing of employees' payroll?

Q4 🔴 Mandatory Follow-up - IRAS Auto Inclusion Scheme (AIS) Compliance

This question appears only if you answered "Yes" to Q1

Main Question: Is your solution listed on IRAS's List of Supporting Payroll Software Vendors for the Auto Inclusion Scheme (AIS) for employment income?

Q5 🟡 Preferred - Human Resources Management - Sub-Modules

Main Question: Which of these other sub-modules within the Human Resources Management module do you provide?

Human Resource e-Scheduling
Applicant Tracking & Sourcing
Employee Rewards and Recognition

Text Elaboration Required: [Text Box for Description/Details]

Q6 🔴 Mandatory Follow-up - Human Resource e-Scheduling Features - Elaboration

This question appears only if you selected "Human Resource e-Scheduling" in Q5

Main Question: Does your module create employee rosters based on demand and availability, provide mobile cloud access with push notifications for reminders, and also have other relevant features that facilitate & streamline workforce scheduling?

Q7 🔴 Mandatory Follow-up - Applicant Tracking & Sourcing Features - Elaboration

This question appears only if you selected "Applicant Tracking & Sourcing" in Q5

Main Question: Does your module publish job postings to multiple job boards, track candidate application statuses with customizable communication tools, and also have other relevant features that facilitate & streamline the recruitment and applicant tracking process?

Q8 🔴 Mandatory Follow-up - Employee Rewards and Recognition Features - Elaboration

This question appears only if you selected "Employee Rewards and Recognition" in Q5

Main Question: Does your module allow employers to award recognition points tied to company values, enable employees to redeem rewards across a diverse network of local merchants, and also have other relevant features that facilitate & streamline employee rewards and appreciation programs?

Manufacturing Management

Q1 🔴 Mandatory - Manufacturing Management - Sub-Modules

Main Question: Which of these sub-modules within the Manufacturing Management module do you provide?

Manufacturing Execution System (MES)
Quality Management (QM)
Product Lifecycle Management (PLM)

Note: You have to select at least 1 option to qualify for this module.

Text Elaboration Required: [Text Box for Description/Details]

Q2 🔴 Mandatory Follow-up - Manufacturing Execution System (MES) Features

This question appears only if you selected "Manufacturing Execution System (MES)" in Q1

Main Question: Does your module create, dispatch, and plan work order sequences across shopfloor stations, generate comprehensive MES dashboards and reports for key production indicators, and also have other relevant features that facilitate & streamline manufacturing execution and work order management?

Q3 🟡 Preferred Follow-up - Manufacturing Execution System (MES) Shopfloor Data Collection Features (Manual)

This question appears only if you selected "Manufacturing Execution System (MES)" in Q1

Main Question: Does your module enable operators to view detailed task information and input production data on the shopfloor, track and display real-time work-in-progress (WIP) status for each operation, and also have other relevant features that facilitate & streamline shopfloor tracking and data collection?

Q4 🟡 Preferred Follow-up - Manufacturing Execution System (MES) Shopfloor Data Collection Features (Automated)

This question appears only if you selected "Manufacturing Execution System (MES)" in Q1

Main Question: Does your module monitor real-time equipment status, maintain equipment data, and track shopfloor data entry alongside work-in-progress (WIP) statuses, and also have other relevant features that facilitate & streamline equipment monitoring and shopfloor tracking?

Q5 🔴 Mandatory Follow-up - Quality Management (QM) Features

This question appears only if you selected "Quality Management (QM)" in Q1

Main Question: Does your module configure quality inspection plans, collect measurement data manually or via equipment integration, and automatically trigger non-conformance alerts with root cause recording, and also have other relevant features that facilitate & streamline quality management workflows?

Q6 🔴 Mandatory Follow-up - Product Lifecycle Management (PLM) Features

This question appears only if you selected "Product Lifecycle Management (PLM)" in Q1

Main Question: Does your module centralize routing and work instructions—including engineering drawing, tool, and manpower management—while governing revisions through engineering change management, and also have other relevant features that facilitate & streamline product lifecycle management (PLM) workflows?

Fleet Management

Q1 🔴 Mandatory - Fleet Management Module Features

Main Question: Does your module utilize telematics and GPS for real-time fleet tracking, automate dispatch and dynamic route planning using live traffic data, and also have other relevant features that facilitate & streamline fleet management and transport operations?

Q2 🟡 Preferred - Fleet Management Module Safety Features

Main Question: Does your module monitor driver status to detect fatigue or distractions, provide advanced driver assistance warnings for potential collisions, and also have other relevant features that facilitate & streamline driver safety?

Field Service Management

Q1 🔴 Mandatory - Field Service Management (FSM) Module Features

Main Question: Does your module create, assign, and allow the scheduling of work orders based on technician profiles, offer a mobile app for field workers to update job statuses with digital proof, and also have other relevant features that facilitate & streamline field service management (FSM) workflows?

Project Management

Q1 🔴 Mandatory - Project Management (PM) Module Features

Main Question: Does your module manage and schedule project tasks with clear deadlines and dependencies, track team workloads and resource allocation, and also have other relevant features that facilitate & streamline the project management (PM) process?

Asset Management

Q1 🔴 Mandatory - Asset Management Module Features

Main Question: Does your module track the centralized lifecycle of assets from procurement to decommissioning, automate maintenance scheduling based on usage thresholds, and continuously monitor equipment utilization and compliance histories across multiple sites, and also have other relevant features that facilitate & streamline asset management?

Q14 🟡 Preferred — "Others" Module

Main Question: Do you also provide an ERP module that is not covered by the list above (an "Others" module)?

You may submit at most 1 "Others" module, and it does not count toward the minimum of 3 modules above. Select "Yes" to declare it below.

Note 1: Processing time for this part of the checklist takes a minimum of 3 months. You are greatly encouraged to reach out to the Vendor Engagement team for a consult prior to choosing this module, to ensure that your submission has a high chance of success.

"Others" Module

Q1 🔴 Mandatory - "Others" Module Name

Main Question: What is the name of your module?

Click "Yes" to confirm you have completed the instructions.

Text Elaboration Required: [Text Box for Description/Details]

Q2 🔴 Mandatory - "Others" Module Description

Main Question: Please give a brief description of your module.

You may also attach a PDF document further describing the module.

Click "Yes" to confirm you have completed the instructions.

Text Elaboration Required: [Text Box for Description/Details] Upload Supporting Document Required: [File Upload]

Q3 🔴 Mandatory - "Others" Module Evidence 1

Main Question: Please submit 1st of 3 completed project proposals that include the following, in 1 continuous PDF document:

Submission Requirements:

Proof of Implementation for the Submitted Module
Project Completion Signoff Proof by Client
Project Completion Date
Total Overall Billed Costs

Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload]

Q4 🔴 Mandatory Follow-up - "Others" Module Evidence 1 - Client's Sector

This question appears only if you have submitted your Evidence 1 document in Q3

Main Question: Please select the most relevant sector for your 1st client:

Aerospace
Energy & Chemicals
Electronics
Precision Engineering
Marine & Offshore Engineering
Food Manufacturing
Logistics
Wholesale Trade
Air Transport
Land Transport
Sea Transport
Healthcare
Education (Early Childhood and Training & Adult Education)
Built Environment
Real Estate
Security
Environmental Services
Information & Communications
Financial Services
Professional Services
Food Services
Retail
Hotels

Q5 🔴 Mandatory - "Others" Module Evidence 2

Main Question: Please submit 2nd of 3 completed project proposals that include the following, in 1 continuous PDF document:

Submission Requirements:

Proof of Implementation for the Submitted Module
Project Completion Signoff Proof by Client
Project Completion Date
Total Overall Billed Costs

Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload]

Q6 🔴 Mandatory Follow-up - "Others" Module Evidence 2 - Client's Sector

This question appears only if you have submitted your Evidence 2 document in Q5

Main Question: Please select the most relevant sector for your 2nd client:

Aerospace
Energy & Chemicals
Electronics
Precision Engineering
Marine & Offshore Engineering
Food Manufacturing
Logistics
Wholesale Trade
Air Transport
Land Transport
Sea Transport
Healthcare
Education (Early Childhood and Training & Adult Education)
Built Environment
Real Estate
Security
Environmental Services
Information & Communications
Financial Services
Professional Services
Food Services
Retail
Hotels

Q7 🔴 Mandatory - "Others" Module Evidence 3

Main Question: Please submit 3rd of 3 completed project proposals that include the following, in 1 continuous PDF document:

Submission Requirements:

Proof of Implementation for the Submitted Module
Project Completion Signoff Proof by Client
Project Completion Date
Total Overall Billed Costs

Date of Issue Required: [Date Field] Upload Supporting Document Required: [File Upload]

Q8 🔴 Mandatory Follow-up - "Others" Module Evidence 3 - Client's Sector

This question appears only if you have submitted your Evidence 3 document in Q7

Main Question: Please select the most relevant sector for your 3rd client:

Aerospace
Energy & Chemicals
Electronics
Precision Engineering
Marine & Offshore Engineering
Food Manufacturing
Logistics
Wholesale Trade
Air Transport
Land Transport
Sea Transport
Healthcare
Education (Early Childhood and Training & Adult Education)
Built Environment
Real Estate
Security
Environmental Services
Information & Communications
Financial Services
Professional Services
Food Services
Retail
Hotels

Q15 🟡 Preferred — Third-Party Integration Qualifier

Main Question: Do you want to be qualified to integrate future third-party integrations for your customers, under the iERP solution category?

Third-Party Integration

Q1 🔴 Mandatory — Third-Party Module Selection

Main Question: Which third-party ERP module/application types can your solution integrate with?

Please select a minimum of at least 1 module:

Financial Management
Sales & CRM
Supply Chain & Inventory Management
HR Management
Manufacturing Management
Fleet Management
Field Service Management
Project Management
Asset Management

Note 1: You can only be qualified for up to the 9 modules defined above — submissions for other undefined modules not in the list will not be accepted.

Selection Type: Multi-Select

Module:

The following set of questions will appear for every module that you have selected.

Q2 🔴 Mandatory — Third-Party Application Integration Qualifier

Main Question: Do you have the capability to integrate to <insert module here> or applications provided by other software providers?

Submission Requirements:

You will need to submit 1 completed project proposal that includes the following information:

Scope of work clearly indicating the integration of the module or application, to your software
Clear proof of project completion (e.g. signed handover form, signed completion letter, etc.)

Note 1: Please ensure that all project proposals are for companies based in Singapore.

Note 2: Please ensure that the software that you've submitted for this application is clearly listed in the proposal.

📎 Date of Issue Required: [Date Field] 📎 Upload Supporting Document Required: [File Upload]

Q3 🔴 Mandatory — Third-Party Application Name

Main Question: Please indicate the third-party <insert module here> application name that was integrated in the project proposal.

Click "Yes" to confirm you have completed the instruction(s).

Text Elaboration Required: [Text Box for Application Name]

Q4 🔴 Mandatory — Project Completion Proof

Main Question: Please indicate the page number for the proof of project completion.

Click "Yes" to confirm you have completed the instruction(s).

Text Elaboration Required: [Text Box for Page Number]

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