# Gen-AI Digital Training System Digitize staff training processes using Generative AI to convert company SOPs, guidelines, and procedures into automated training content, addressing the time-consuming nature of in-person training especially in high-turnover sectors. This ensures consistent, standardized training delivery across all locations while reducing manual effort during HR onboarding. **Instructions** * This page helps you prepare "*Solution Requirements*" section in Vendor Management Portal and you will see the exact questions and flow. * 🔴 **Mandatory questions:** Must answer "Yes" to continue * 🟡 **Preferred questions:** Can answer either way and continue * Follow the question flow as indicated *** **Q1 🔴 Mandatory - Cloud and Multi-Device Accessibility** Main Question: Does your solution allow for cloud-based, mobile-based, and/or web-based usage? 🔴 **Answer:** ○ Yes \[Next: Q2] ○ No \[⚠️ Cannot Proceed] *** **Q2 🔴 Mandatory - Trainer Module** Main Question: Does your solution provide the ability to rapidly create and customise interactive training content? (e.g., drag-and-drop builders, quiz tools, media embedding)? 🔴 **Answer:** ○ Yes \[Next: Q3] ○ No \[⚠️ Cannot Proceed] *** **Q3 🔴 Mandatory - Administration/Management Module** Main Question: Does your solution provide essential administrative features for user management, course assignments, content distribution and progress tracking? 🔴 **Answer:** ○ Yes \[Next: Q4] ○ No \[⚠️ Cannot Proceed] *** **Q4 🔴 Mandatory - Learner Module** Main Question: Does your solution provide a platform that allows learners to easily access, navigate, and complete training content? 🔴 **Answer:** ○ Yes \[Next: Q5] ○ No \[⚠️ Cannot Proceed] *** **Q5 🔴 Mandatory - Learners Tracking** Main Question: Does your solution facilitate comprehensive assessment and/or certificate of completion processes to validate learning outcomes? 🔴 **Answer:** ○ Yes \[Next: Q7] ○ No \[⚠️ Cannot Proceed] *** **Q6 🔴 Mandatory - Mobile Access** Main Question: Does your solution enable learning on-the-go with mobile access? 🔴 **Answer:** ○ Yes \[Next: Q8] ○ No \[⚠️ Cannot Proceed] *** **Q7 🔴 Mandatory - GenAI Content Transformation** Main Question: Does your solution convert internal documents like SOPs and branding guidelines into engaging learning content using Generative AI? (e.g., Generative AI converts guidelines into interactive modules) 🔴 **Answer:** ○ Yes \[Next: Q9] ○ No \[⚠️ Cannot Proceed] *** **Q8 🔴 Mandatory - Dashboards and Reports** Main Question: Can your solution provide dashboards and reporting capabilities to track key metrics, user interactions, operational performance, or other relevant data insights across your digital solution? 🔴 **Answer:** ○ Yes \[Next: Q10] ○ No \[⚠️ Cannot Proceed] *** **Q9 🟡 Preferred - AI Features** Main Question: Does your solution incorporate AI in your core features and functions? 🟡 **Answer:** ○ Yes \[Next: Q11] ○ No \[Next: Q12] \-- **Q10 🔴 Mandatory Follow-up - AI Features - Elaboration** *This question appears only if you answered "Yes" to Q10* Main Question: Describe your AI feature and its benefits. Examples are: Examples and Requirements: a. Generate output, identify items, or provide recommendations based on training models to improve decision-making b. Recognise text, images to shorten time taken for manual inputs of forms c. Others, please specify Click "Yes" to confirm you have completed the instructions. 🔴 **Answer:** ○ Yes \[Next: Q12] ○ No \[⚠️ Cannot Proceed] **Text Elaboration Required:** \[Text Box for Description/Details] *** **Q11 🔴 Mandatory - Business Data Extraction** Main Question: Can your solution enable SMEs to efficiently extract business data in various discrete formats such as CSV, XLSX, XML, and TSV? 🔴 **Answer:** ○ Yes \[Next: Q13] ○ No \[⚠️ Cannot Proceed] *** **Q12 🟡 Preferred - Personal Data Collection (if applicable)** Main Question: Does your digital solution collect, use, disclose, process or dispose personal data? 🟡 **Answer:** ○ Yes \[Next: Q14] ○ No \[Next: Q16] \-- **Q13 🔴 Mandatory Follow-up - Personal Data Protection** *This question appears only if you answered "Yes" to Q13* Main Question: Can your solution demonstrate compliance with the following Personal Data Protection requirements? Compliance Requirements: Digital solutions that collect, use, disclose, process or dispose personal data should incorporate features that support the obligations under the Personal Data Protection Act (2020). To comply with this requirement, you MUST complete the Personal Data Protection Requirements form at . 🔴 **Answer:** ○ Yes \[Next: Q15] ○ No \[⚠️ Cannot Proceed] *** **Q14 🔴 Mandatory - Vulnerability Assessment/Penetration Testing (VA/PT)** Main Question: Has your solution undergone a comprehensive security vulnerability assessment/penetration testing (VA/PT) conducted by a qualified third-party within the last 12 months? The scope of the VA/PT must cover network security; application security; data protection measures and access control (if applicable); API security testing (if applicable); Cloud security configuration review (if applicable). Specifically, for web application security, the scope must cover minimally all OWASP Top 10 vulnerabilities. Submission Requirements: Please submit the VA/PT report (dated maximum 1 year from the checklist submission date). The VA/PT Report must include Executive summary; Detailed findings and risk ratings; Remediation recommendations; Evidence of vulnerability fixes or mitigation plans; Testing methodology used; Scope of assessment; Assessor's qualifications and certifications. Additional Information: If you are the reseller of the solution, please obtain the VA/PT report from your product principal. SOC 2 Type II report can be accepted if the detailed technical vulnerability assessment results are part of the SOC2 Type II scope. Note: \[1] Qualified third-party refers to: CREST-certified companies \[ ] or companies with security professional with relevant CREST certifications; Security professionals with recognised certifications such as: Offensive Security Certified Professional (OSCP); EC-Council Certified Penetration Testing Professional (CPENT); GIAC Penetration Tester (GPEN); or other equivalent industry-recognised certifications. Click "Yes" to confirm you have completed the instructions. 🔴 **Answer:** ○ Yes \[Next: Q16] ○ No \[⚠️ Cannot Proceed] **Date of Issue Required:** \[Date Field] **Upload Supporting Document Required:** \[File Upload] *** **Q15 🟡 Preferred - Cybersecurity Compliance - Cyber Essentials Mark** Main Question: Are you the Product Principal of the solution that you are submitting for pre-approval? 🟡 **Answer:** ○ Yes \[Next: Q17] ○ No \[Next: Q19] \-- **Q16 🟡 Preferred - CEM for Product Principal** *This question appears only if you answered "Yes" to Q16* Main Question: Has your organisation achieved CSA Cyber Essentials for ICT Vendor Mark certification or equivalent recognised cybersecurity certifications (including but not limited to Cyber Trust Mark or ISO27001) that validate the implementation of appropriate security controls against common cyber threats in your organisation and the solution you are submitting for pre-approval? Additional Information: Vendors are encouraged to comply at application and are required to meet this requirement by the Annual Review, where it will be assessed as mandatory. Note: For more information on Cyber Essentials mark, please refer to 🟡 **Answer:** ○ Yes \[Next: Q18] ○ No \[Assessment Finished] \-- **Q17 🔴 Mandatory Follow-up - CEM for Product Principal - Elaboration** *This question appears only if you answered "Yes" to Q17* Main Question: Please specify the following information: Requirements: i. The certificate demonstrating your organisation has attained Cyber Essentials for ICT Vendors i. The cybersecurity certification the organisation has met ii. The scope of the certification Click "Yes" to confirm you have completed the instructions. 🔴 **Answer:** ○ Yes \[Assessment Finished] ○ No \[⚠️ Cannot Proceed] **Text Elaboration Required:** \[Text Box for Description/Details] **Date of Issue Required:** \[Date Field] **Upload Supporting Document Required:** \[File Upload] \-- **Q18 🟡 Preferred - CEM for Resellers** *This question appears only if you answered "No" to Q16* Main Question: Has your organisation achieved CSA Cyber Essentials Mark certification or equivalent recognised cybersecurity certifications (including but not limited to Cyber Trust Mark or ISO27001) that validate the implementation of appropriate security controls against common cyber threats in your organisation and the solution you are submitting for pre-approval? Additional Information: Vendors are encouraged to comply at application and are required to meet this requirement by the Annual Review, where it will be assessed as mandatory. Note: For more information on Cyber Essentials mark, please refer to 🟡 **Answer:** ○ Yes \[Next: Q20] ○ No \[Assessment Finished] \-- **Q19 🔴 Mandatory Follow-up - CEM for Resellers - Elaboration** *This question appears only if you answered "Yes" to Q19* Main Question: Please specify the following information: Requirements: i. The cybersecurity certification the organisation has met ii. The scope of the certification Click "Yes" to confirm you have completed the instructions. 🔴 **Answer:** ○ Yes \[Assessment Finished] ○ No \[⚠️ Cannot Proceed] **Text Elaboration Required:** \[Text Box for Description/Details] **Date of Issue Required:** \[Date Field] **Upload Supporting Document Required:** \[File Upload] {% hint style="info" %} **Preparing for submission?** Your submission should contain screenshots and write-ups that clearly demonstrate compliance with each mandatory requirement sub-point. [Contact us](https://form.gov.sg/68117f6fa667a54847523fd2) if you need help. {% endhint %}