External Audit Management

Tool that links planning to customisable work steps based on risk assessments and concluding reports. Improves efficiency with overview dashboard navigation, automated roll forwards and linked data for all digital documentation and supporting documents. Allows for real time collaboration for teams and streamlines reviewing process.

Instructions

  • This page helps you prepare "Solution Requirements" section in Vendor Management Portal and you will see the exact questions and flow.

  • 🔴 Mandatory questions: Must answer "Yes" to continue

  • 🟡 Preferred questions: Can answer either way and continue

  • Follow the question flow as indicated

Q1 🔴 Mandatory - Electronic Audit Platform

Main Question: Does your solution come with an Electronic Audit Platform that enables the firm to perform the following functions:

Electronic Audit Platform Requirements: a. Provide lockdown and archiving functionality b. Track completion and archival dates c. Retain details of "last modified by", "last modified date", "partner sign off dates" and "EQR dates" even after lockdown and archival of file d. Control Access rights e. Set workflows in compliance with requirements of Singapore Standards on Auditing (i.e. vendor needs to be committed to releasing updates on a timely basis) f. Resolve conflicts when they occur (e.g. when multiple users edit the same step simultaneously)

🔴 Answer: ○ Yes [Next: Q2] ○ No [⚠️ Cannot Proceed]


Q2 🟡 Preferred - Other Electronic Audit Platform Features

Main Question: Does your solution come with an Electronic Audit Platform that enables the firm to perform the following functions:

Additional Platform Features: g. Maintain logs of changes made to individual work steps h. Allow rolling forward of audit engagement files i. Allow multiple users to work on the same file in real time

🟡 Answer: ○ Yes [Next: Q3] ○ No [Next: Q3]


Q3 🟡 Preferred - Independent Data Analytics Capabilites

Main Question: Does your solution provide a standalone data analytics tool that operates independently?

🟡 Answer: ○ Yes [Next: Q4] ○ No [Next: Q4]


Q4 🟡 Preferred - In-built Data Analytics Capabilites

Main Question: Does your solution provide a data analytics tool that is built into your system?

🟡 Answer: ○ Yes [Next: Q5] ○ No [Next: Q5]


Q5 🟡 Preferred - Data Analytics Capabilites Assurance

Main Question: Can the vendor provide comfort or assurance (e.g. certification) to the firms, with respect to operational effectiveness and consistency of the Data Analytics capabilities?

Assurance Requirements: a. Facilitate necessary documentation within the audit tool (e.g. how reliability and completeness of data is addressed, tests performed and the algorithm/logic applied, retention of results, etc.) b. Provide transparent algorithm or logic c. Demonstrate adherence to AGS 13 (where applicable)

🟡 Answer: ○ Yes [Next: Q6] ○ No [Next: Q6]


Q6 🟡 Preferred - Cloud Accessibility

Main Question: Is your system using a cloud-based platform?

🟡 Answer: ○ Yes [Next: Q7] ○ No [Next: Q7]


Q7 🔴 Mandatory - Dashboards and Reports

Main Question: Can your solution provide dashboards and reporting capabilities to track key metrics, user interactions, operational performance, or other relevant data insights across your digital solution?

Technical Dashboard Requirements: Your digital solution should have one or more dashboards that provide an at-a-glance overview of key metrics/indicators with at least 4 charts/graphs to help users analyse data through data visualisation.

Interactive Features Required: The dashboard must include at least one of the following interactive features:

  • Option 1: Interactive charts/graphs that allow users to interact with one chart and apply that interaction as a filter to other charts on the dashboard, and vice versa

  • Option 2: At least three common filters/slicers applicable to ALL charts/graphs on the same dashboard

🔴 Answer: ○ Yes [Next: Q8] ○ No [⚠️ Cannot Proceed]


Q8 🟡 Preferred - AI Features

Main Question: Does your solution incorporate AI in your core features and functions?

🟡 Answer: ○ Yes [Next: Q9] ○ No [Next: Q10]

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Q9 🔴 Mandatory Follow-up - AI Features - Elaboration

This question appears only if you answered "Yes" to Q8

Main Question: Describe your AI feature and its benefits. Examples are:

AI Feature Examples: a. Generate output, identify items, or provide recommendations based on training models to improve decision-making b. Recognise text, images to shorten time taken for manual inputs of forms c. Others, please specify

Confirmation Requirement: Click "Yes" to confirm you have completed the instructions.

🔴 Answer: ○ Yes [Next: Q10] ○ No [⚠️ Cannot Proceed]

Text Elaboration Required: [Text Box for Description/Details]


Q10 🔴 Mandatory - Business Data Extraction

Main Question: Can your solution enable SMEs to efficiently extract business data in various discrete formats such as CSV, XLSX, XML, and TSV?

🔴 Answer: ○ Yes [Next: Q11] ○ No [⚠️ Cannot Proceed]


Q11 🟡 Preferred - Personal Data Collection

Main Question: Does your digital solution collect, use, disclose, process or dispose personal data?

🟡 Answer: ○ Yes [Next: Q12] ○ No [Next: Q14]

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Q12 🔴 Mandatory Follow-up - Personal Data Protection

This question appears only if you answered "Yes" to Q11

Main Question: Can your solution demonstrate compliance with the following Personal Data Protection requirements?

Compliance Requirements: Digital solutions that collect, use, disclose, process or dispose personal data should incorporate features that support the obligations under the Personal Data Protection Act (2020).

Mandatory Action: To comply with this requirement, you MUST complete the Personal Data Protection Requirements form at https://go.gov.sg/pdp.

🔴 Answer: ○ Yes [Next: Q13] ○ No [⚠️ Cannot Proceed]


Q13 🔴 Mandatory - Vulnerability Assessment/Penetration Testing (VA/PT)

Main Question: Has your solution undergone a comprehensive security vulnerability assessment/penetration testing (VA/PT) conducted by a qualified third-party within the last 12 months? The scope of the VA/PT must cover network security; application security; data protection measures and access control (if applicable); API security testing (if applicable); Cloud security configuration review (if applicable). Specifically, for web application security, the scope must cover minimally all OWASP Top 10 vulnerabilities.

Submission Requirements: Please submit the VA/PT report (dated maximum 1 year from the checklist submission date). The VA/PT Report must include Executive summary; Detailed findings and risk ratings; Remediation recommendations; Evidence of vulnerability fixes or mitigation plans; Testing methodology used; Scope of assessment; Assessor's qualifications and certifications.

Reseller Note: If you are the reseller of the solution, please obtain the VA/PT report from your product principal. SOC 2 Type II report can be accepted if the detailed technical vulnerability assessment results are part of the SOC2 Type II scope.

Qualified Third-Party Definition: [1] Qualified third-party refers to: CREST-certified companies [ https://www.crest-approved.org/members/] or companies with security professional with relevant CREST certifications; Security professionals with recognised certifications such as: Offensive Security Certified Professional (OSCP); EC-Council Certified Penetration Testing Professional (CPENT); GIAC Penetration Tester (GPEN); or other equivalent industry-recognised certifications.

Confirmation Requirement: Click "Yes" to confirm you have completed the instructions.

🔴 Answer: ○ Yes [Next: Q14] ○ No [⚠️ Cannot Proceed]

Date of Issue Required: [Date Field]

Upload Supporting Document Required: [File Upload]


Q14 🟡 Preferred - Cybersecurity Compliance - Cyber Essentials Mark (CEM)

Main Question: Are you the Product Principal of the solution that you are submitting for pre-approval?

🟡 Answer: ○ Yes [Next: Q15] ○ No [Next: Q17]

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Q15 🟡 Preferred - CEM for Product Principal

This question appears only if you answered "Yes" to Q14

Main Question: Has your organisation achieved CSA Cyber Essentials for ICT Vendor Mark certification or equivalent recognised cybersecurity certifications (including but not limited to Cyber Trust Mark or ISO27001) that validate the implementation of appropriate security controls against common cyber threats in your organisation and the solution you are submitting for pre-approval?

Important Note: Vendors are encouraged to comply at application and are required to meet this requirement by the Annual Review, where it will be assessed as mandatory.

Reference: Note: For more information on Cyber Essentials mark, please refer to https://www.csa.gov.sg/cyber-essentials/

🟡 Answer: ○ Yes [Next: Q16] ○ No [Assessment Finished]

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Q16 🔴 Mandatory Follow-up - CEM for Product Principal - Elaboration

This question appears only if you answered "Yes" to Q15

Main Question: Please specify the following information:

Required Information: i. The certificate demonstrating your organisation has attained Cyber Essentials for ICT Vendors ii. The cybersecurity certification the organisation has met iii. The scope of the certification

Document Submission: Please also upload a copy of the Certification and indicate the Certification Issuance Date in the date field.

Confirmation Requirement: Click "Yes" to confirm you have completed the instructions.

🔴 Answer: ○ Yes [Assessment Finished] ○ No [⚠️ Cannot Proceed]

Text Elaboration Required: [Text Box for Description/Details]

Date of Issue Required: [Date Field]

Upload Supporting Document Required: [File Upload]


Q17 🟡 Preferred - CEM for Resellers

Main Question: Has your organisation achieved CSA Cyber Essentials Mark certification or equivalent recognised cybersecurity certifications (including but not limited to Cyber Trust Mark or ISO27001) that validate the implementation of appropriate security controls against common cyber threats in your organisation and the solution you are submitting for pre-approval?

Important Note: Vendors are encouraged to comply at application and are required to meet this requirement by the Annual Review, where it will be assessed as mandatory.

Reference: Note: For more information on Cyber Essentials mark, please refer to https://www.csa.gov.sg/cyber-essentials/

🟡 Answer: ○ Yes [Next: Q18] ○ No [Assessment Finished]

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Q18 🔴 Mandatory Follow-up - CEM for Resellers - Elaboration

This question appears only if you answered "Yes" to Q17

Main Question: Please specify the following information:

Required Information: i. The cybersecurity certification the organisation has met ii. The scope of the certification

Document Submission: Please also upload a copy of the Certification and indicate the Certification Issuance Date in the date field.

Confirmation Requirement: Click "Yes" to confirm you have completed the instructions.

🔴 Answer: ○ Yes [Assessment Finished] ○ No [⚠️ Cannot Proceed]

Text Elaboration Required: [Text Box for Description/Details]

Date of Issue Required: [Date Field]

Upload Supporting Document Required: [File Upload]

Preparing for submission?

Your submission should contain screenshots and write-ups that clearly demonstrate compliance with each mandatory requirement sub-point. Contact us if you need help.

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