Guide to Updating Pre-Approved Solutions Lockup

This page will help you understand how to make changes and stay compliant

Important Update: Effective 2 March 2026, the "CTO-as-a-Service" platform has been consolidated under the SMEs Go Digital brand. All pre-approved vendors must update their marketing materials with the new IMDA Pre-Approved Solution lockup by 31 March 2026, 12pm.

Compulsory Action Required: Every vendor must either update their materials with the new lockup OR submit a declaration confirming they do not use any lockup materials. No exceptions.

Deadline: 31 March 2026, 12pm

Consequence: Non-compliance may result in suspension or termination from the programme as per Terms and Conditions clause 10.1e.

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Step 1: Conduct Marketing Asset Audit

Review all your marketing collaterals to identify materials using the old "CTO-as-a-Service" lockup, including:

• Printed flyers and brochures

• Website banners and graphics

• Digital advertisements

• Email signatures

• Social media assets

• Presentation templates

• Any other promotional materials

IF THIS IS YOUR CURRENT BANNER, YOU NEED TO REPLACE IT.

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Step 2: Identify Marketing Assets that use the old banner

For Physical Materials:

• Stop distribution immediately

• Arrange for proper disposal (recycling or destruction)

• Before printing new physical assets: If you require a compliance check before printing, please send us a request at [email protected]

For Digital Assets: (Go to Step 3)

• Prepare to replace with new lockup

• Create a backup of current materials if needed

• Schedule updates across all digital platforms

If you don't currently use any lockup materials:

• Proceed directly to Step 5 for declaration submission

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Step 3: Download New Brand Assets and Guide

• Detailed Guide: https://go.gov.sg/pabrandingguide (Alternatively Condensed marketing guide: https://preapproval-guide.imda.gov.sg/maintaining-your-contract-status/how-to-keep-my-status-as-a-pre-approved-vendor/marketing-guideline-and-resources )

• Working Files: https://go.gov.sg/preapprovallockupfiles (All logo formats)

• Unique UTM and QR Code: https://preapproval-guide.imda.gov.sg/maintaining-your-contract-status/how-to-keep-my-status-as-a-pre-approved-vendor/marketing-guideline-and-resources/locating-qr-code-and-utm

Download both the detailed brand guide and working files, which include:

• New IMDA Pre-Approved Solution lockup logos in all formats

• Comprehensive brand guidelines and usage instructions

• Implementation examples

Unpack and review all files thoroughly before implementation.

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Step 4: Replace Lockup and Verify UTM

• Replace the old lockup with the new IMDA Pre-Approved Solution lockup

• Ensure your unique UTM link is correctly implemented

• Test all updated materials to ensure proper display and functionality

Sample of a webpage

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Step 5: Submit Compliance Declaration

Complete the Vendor Compliance Declaration Form by 31 March 2026, 12 pm to confirm that you have made the changes and your adherence to the new brand guidelines.

Questions? Contact us at [email protected]

Remember: Old marketing materials with the previous lockup cannot be used after 31 March 2026, 12pm.